AEM as a Cloud Service doesn't download logs more than one week | Community
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April 14, 2021
Investigating

AEM as a Cloud Service doesn't download logs more than one week

  • April 14, 2021
  • 6 replies
  • 1547 views
機能強化リクエスト(RFE)のサマリー: Get logs more than one week from Cloud Manager
ユースケース: When we receive Alert notification from Customer, We can retrace its past and survey it.
現在/過去のビヘイビアー: Within one week
改善済み/予想されるビヘイビアー: more than one week (for as long a time as possible)
環境の詳細(AEM バージョン/サービスパック、該当する場合はその他の詳細): AEM as a Cloud Service
顧客名/組織名:  
スクリーンショット(該当する場合):  
コードパッケージ(該当する場合):  

6 replies

Adobe Employee
April 26, 2021

Hi @y-sawayama 

Thanks for submitting this idea.
Please provide a screen shot from the log download console you are referring to, along with the steps to reproduce the behavior. This is to ensure we understand the proposed idea accurately. Thanks

April 27, 2021

Hi @hamid1350 

Thank you for your reply.

Steps

1. Open Cloud Manager Console

2. Program Overview > Environments

3 Click "Download Logs"

Please refer to the attached screen shots

 

Best regards,

y-sawayama

 

Adobe Employee
June 16, 2021

@hamid1350 

 

Is there any update info about this issue?

 

Adobe Employee
June 16, 2021

Hi @y-sawayama 

This request has been raised to the product team via the Jira CQ-4326529. The product team will triage this request to verify feasibility based on the prioritization model. This post will be updated according to the Jira request status.

Adobe Employee
August 11, 2021

@y-sawayama Thanks for submitting this idea. We are tracking this internally and will consider this during future prioritization planning sessions. In the meantime, I would suggest looking at using the Cloud Manager API to download the logs you are interested on a recurring basis and persisting them into your own storage infrastucture.

kautuk_sahni
Community Manager
Community Manager
September 9, 2021
No text available
Kautuk Sahni