Level 2

Solved

Uploading "plugin file" is not working

Forum|Forum|4 years ago
April 23, 2021
7 replies
5527 views

I have been trying to upload a new update for an Adobe XD plugin, for the last two days.
When it gets to the part where you add "plugin file," after adding the file, the progress wheel next to the file turns and turns, and nothing happens.
I tried with multiple machines on different connections; the outcome is the same.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by cxs504

Quick update: we believe that something is incorrect in your manifest file and that's causing the upload to fail. Related to this, we'll be making an update on our end to show why the upload actually fails as opposed to just spinning.

@ali_p & @thx1138 please make sure that you are using the manifest version that is part of the starter pack on the Dev Console. If you are comfortable, please send me your manifest via DM and engineering can check what needs to change

Ali_PAuthor

Level 2

Nothing?

T

thx1138

Level 2

I'm also having this issue.

https://forums.creativeclouddeveloper.com/t/cant-publish-new-plugin-update/2856/3

C

cxs504

Adobe Employee

In order to investigate, please provide the following via DM:

Plugin ID
Specify if new plugin submission or new version
Exact Org Name (top right corner)
URL to the project
Error received

Ali_PAuthor

Level 2

I was going to send you this info in a private message, but it says, "You have reached the limit for number of private messages that you can send for now. Please try again later." Any way I can email you this info or send you a private message here, so the information is not shared publicly? Thank you!

T

thx1138

Level 2

There are two errors in the console:

When the page loads there is an immediate error below:

main.min.js:1 unrecognized domain. Please email marketingtech@adobe.com.

W @ main.min.js:1

src.b5c95250.js:sourcemap:2426 Fetch finished loading: POST "https://console.adobe.io/graphql".

(anonymous) @ src.b5c95250.js:sourcemap:2426

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:3669

Promise.then (async)

(anonymous) @ src.b5c95250.js:sourcemap:3669

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2385

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

n.getObservableFromLink @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

n.fetchRequest @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2323

u @ src.b5c95250.js:sourcemap:2323

n.fetchQuery @ src.b5c95250.js:sourcemap:2352

n.observeQuery @ src.b5c95250.js:sourcemap:2352

n.setUpQuery @ src.b5c95250.js:sourcemap:2352

n.onSubscribe @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ PluginSubmitController.js:617

f @ src.b5c95250.js:sourcemap:2599

(anonymous) @ src.b5c95250.js:sourcemap:2599

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

Promise.then (async)

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

src.b5c95250.js:sourcemap:2426 Fetch finished loading: POST "https://console.adobe.io/graphql".

(anonymous) @ src.b5c95250.js:sourcemap:2426

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:3669

Promise.then (async)

(anonymous) @ src.b5c95250.js:sourcemap:3669

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2385

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

n.getObservableFromLink @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

n.fetchRequest @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2323

u @ src.b5c95250.js:sourcemap:2323

n.fetchQuery @ src.b5c95250.js:sourcemap:2352

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

n.startPollingQuery @ src.b5c95250.js:sourcemap:2352

n.setUpQuery @ src.b5c95250.js:sourcemap:2352

n.onSubscribe @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ PluginSubmitController.js:617

f @ src.b5c95250.js:sourcemap:2599

(anonymous) @ src.b5c95250.js:sourcemap:2599

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

Promise.then (async)

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

src.b5c95250.js:sourcemap:2426 Fetch finished loading: POST "https://console.adobe.io/graphql".

(anonymous) @ src.b5c95250.js:sourcemap:2426

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:3669

Promise.then (async)

(anonymous) @ src.b5c95250.js:sourcemap:3669

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2385

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

n.getObservableFromLink @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

n.fetchRequest @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2323

u @ src.b5c95250.js:sourcemap:2323

n.fetchQuery @ src.b5c95250.js:sourcemap:2352

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

Promise.then (async)

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

n.startPollingQuery @ src.b5c95250.js:sourcemap:2352

n.setUpQuery @ src.b5c95250.js:sourcemap:2352

n.onSubscribe @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ PluginSubmitController.js:617

f @ src.b5c95250.js:sourcemap:2599

(anonymous) @ src.b5c95250.js:sourcemap:2599

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

Promise.then (async)

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

src.b5c95250.js:sourcemap:2426 Fetch finished loading: POST "https://console.adobe.io/graphql".

(anonymous) @ src.b5c95250.js:sourcemap:2426

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:3669

Promise.then (async)

(anonymous) @ src.b5c95250.js:sourcemap:3669

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2385

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

n.getObservableFromLink @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

n.fetchRequest @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2323

u @ src.b5c95250.js:sourcemap:2323

n.fetchQuery @ src.b5c95250.js:sourcemap:2352

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

Promise.then (async)

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

Promise.then (async)

u @ src.b5c95250.js:sourcemap:2352

setTimeout (async)

c @ src.b5c95250.js:sourcemap:2352

n.startPollingQuery @ src.b5c95250.js:sourcemap:2352

n.setUpQuery @ src.b5c95250.js:sourcemap:2352

n.onSubscribe @ src.b5c95250.js:sourcemap:2352

(anonymous) @ src.b5c95250.js:sourcemap:2352

t @ src.b5c95250.js:sourcemap:2339

value @ src.b5c95250.js:sourcemap:2339

(anonymous) @ PluginSubmitController.js:617

f @ src.b5c95250.js:sourcemap:2599

(anonymous) @ src.b5c95250.js:sourcemap:2599

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

Promise.then (async)

ie @ PluginSubmitController.js:87

o @ PluginSubmitController.js:87

When I add the plugin file to the page then I get the next error message:

src.b5c95250.js:sourcemap:2339 Uncaught TypeError: a.lowerCase is not a function
at r (utils.js:53)
at Object.next (PluginSubmitController.js:630)
at d (src.b5c95250.js:sourcemap:2339)
at w (src.b5c95250.js:sourcemap:2339)
at t.value (src.b5c95250.js:sourcemap:2339)
at src.b5c95250.js:sourcemap:2352
at Array.forEach (<anonymous>)
at g (src.b5c95250.js:sourcemap:2352)
at Object.next (src.b5c95250.js:sourcemap:2352)
at n (src.b5c95250.js:sourcemap:2352)
r @ utils.js:53
next @ PluginSubmitController.js:630
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2352
g @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2352
n @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
n.broadcastQueries @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2339
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2352
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
next @ src.b5c95250.js:sourcemap:2385
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2426
setTimeout (async)
v @ src.b5c95250.js:sourcemap:2339
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2352
g @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2352
n @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
n.broadcastQueries @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2339
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2352
next @ src.b5c95250.js:sourcemap:2352
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
next @ src.b5c95250.js:sourcemap:2385
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
d @ src.b5c95250.js:sourcemap:2339
w @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2426
Promise.then (async)
(anonymous) @ src.b5c95250.js:sourcemap:2426
t @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:3669
Promise.then (async)
(anonymous) @ src.b5c95250.js:sourcemap:3669
t @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2385
t @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ src.b5c95250.js:sourcemap:2352
t @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
n.getObservableFromLink @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
n.fetchRequest @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2323
(anonymous) @ src.b5c95250.js:sourcemap:2323
(anonymous) @ src.b5c95250.js:sourcemap:2323
u @ src.b5c95250.js:sourcemap:2323
n.fetchQuery @ src.b5c95250.js:sourcemap:2352
u @ src.b5c95250.js:sourcemap:2352
setTimeout (async)
c @ src.b5c95250.js:sourcemap:2352
Promise.then (async)
u @ src.b5c95250.js:sourcemap:2352
setTimeout (async)
c @ src.b5c95250.js:sourcemap:2352
Promise.then (async)
u @ src.b5c95250.js:sourcemap:2352
setTimeout (async)
c @ src.b5c95250.js:sourcemap:2352
Promise.then (async)
u @ src.b5c95250.js:sourcemap:2352
setTimeout (async)
c @ src.b5c95250.js:sourcemap:2352
n.startPollingQuery @ src.b5c95250.js:sourcemap:2352
n.setUpQuery @ src.b5c95250.js:sourcemap:2352
n.onSubscribe @ src.b5c95250.js:sourcemap:2352
(anonymous) @ src.b5c95250.js:sourcemap:2352
t @ src.b5c95250.js:sourcemap:2339
value @ src.b5c95250.js:sourcemap:2339
(anonymous) @ PluginSubmitController.js:617
f @ src.b5c95250.js:sourcemap:2599
(anonymous) @ src.b5c95250.js:sourcemap:2599
(anonymous) @ src.b5c95250.js:sourcemap:2599
ie @ PluginSubmitController.js:87
o @ PluginSubmitController.js:87
Promise.then (async)
ie @ PluginSubmitController.js:87
o @ PluginSubmitController.js:87
imslib.min.js:16 XHR finished loading: POST "https://ims-na1.adobelogin.com/ims/validate_token/v1?jslVersion=v2-v0.15.0-9-g5d51349".
(anonymous) @ imslib.min.js:16
e.http @ imslib.min.js:16
e.post @ imslib.min.js:16
e.post @ imslib.min.js:16
e.validateToken @ imslib.min.js:16
e.callValidateTokenApi @ imslib.min.js:16
e.validateToken @ imslib.min.js:16
e.validateToken @ imslib.min.js:16
(anonymous) @ src.b5c95250.js:sourcemap:615

Following that error to the source in the browser tools it says:

EXTENSION_ID: `${
errorMessage.toLowerCase() === 'not matched'
? `Plugin ID in your manifest file does not match this Project's Plugin ID on the Adobe Developer Console`
: `Plugin id: ${errorMessage.lowerCase()}`

I think it should be `errorMessage.toLowerCase` not `errorMessage.lowerCase`.

And it may be trying to say the error is that the plugin id in the manifest does not match the plugin id in the developer console. However for my project the id in the manifest has not changed.

T

thx1138

Level 2

Attempted to send a DM again with shorter message and it gave the error again, "You have reached the limit for number of private messages that you can send for now. Please try again later."

In some forums there are messaging permissions for users that if you try to submit a message too quickly it prevents you from sending any messages.

BTW I've been a member for 19 years (since 2002). Can you see if you can bump me up from Level 1? 🙂

C

cxs504

Accepted solution

Adobe Employee

Quick update: we believe that something is incorrect in your manifest file and that's causing the upload to fail. Related to this, we'll be making an update on our end to show why the upload actually fails as opposed to just spinning.

@ali_p & @thx1138 please make sure that you are using the manifest version that is part of the starter pack on the Dev Console. If you are comfortable, please send me your manifest via DM and engineering can check what needs to change

Ali_PAuthor

Level 2

You are right. Even though I changed the manifest.json a few times, it didn't make any difference, but for whatever reason, it did go through when I made a few other changes today. I have successfully submitted the plugin update. Thank you!

plugisto2

I had the sams issue. This solved it for me.

Problem: I zipped (made .xdx) the folder and not the contents.

Solution: Select everything inside your plugin folder and zip that. And this new zip file will be your xdx for upload.

The tutorial for packaging is here: https://adobexdplatform.com/plugin-docs/distribution/packaging.html

Ali_PAuthor

Level 2

Zipping is not the issue, thank you

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