TOUCH UI cropping is not working and cropped image is not saving in dam.

Hi everyone,

We are trying to utilize touch UI asset editor where we can crop the image : (http://localhost:4502/mnt/overlay/dam/gui/content/assets/assetedit.html/{dam-image-path} .Once I crop from here, Cropped image is not showing in dam and renditions are also not updating,  But damupdate asset workflow is successfully completed and to surprise, its working in one of the lower environment but its not working in prod. What might be the reason ? Thoughts and solutions are appreciated!!