Internal Error cutout status

[NguyenVanHung]

I call api by postman then i have error.

and api status

I don't understand where the error is.

[tmj]

Hey @NguyenVanHung, to route your question to the correct team, could you tell us which API you are using on the Developer Console? 

[NguyenVanHung]

Hello. I am using Photoshop API. It is Sensei Image Cutout API. Thank you!

[user6150909]

Hi,

What I can see from the log is your presigned POST url for output file is not working. You may not have given necessary access. The request fails while uploading the output file to the location.

The error thrown is 

'reason': "HTTPSConnectionPool(host='testamisapp.misa.vn'
, port=443): Max retries exceeded with url: /wesign/api/file-management/api/v2/files/upload-public-adobe(Caused by Protocol
Error ('Connection aborted.', timeout ('The write operation timed out')))"}

For any Photoshop API related questions, please reach out to psdservices@adobe.com or submit a ticket here https://psd-services.zendesk.com/hc/en-us/requests/new for support or feedback.

Thanks