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seanm97690176
seanm97690176
April 15, 2020
Solved

Trouble deleting Algorithmic Model

  • April 15, 2020
  • 1 reply
  • 10387 views

Hi All, 

 

Recently, my client ended their contract with one of their data providers. Over the last few weeks, I have been removing all data provide by this vendor. My question is, when trying to delete an Algorithmic model, has anyone ran into the error message {"message: Trait must be RULE-BASED or ONBOARDED", "code":"ILLEGAL_ARGUMENT"}? 

 

It's peculiar why I can't delete this model because 1) it hasn't had a successful run since 2017 2) their are no active traits using this model, and 3) there are no active segments using any traits (obviously). Meaning, I have no idea why this error is occurring. Please help. I need this model deleted, so I can delete the appropriate data sources, which will allow me to pass an upcoming audit. 

 

-Sean 

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Best answer by snielson

Hi Sean,

 

I would recommend looking into your browser debugger (default usually F12), and view the network tab in the debugger when attempting to delete the model. The API call made to delete the model will return with a 500 error I believe, and should contain some more details on what else is linked, or preventing the model from being deleted.

 

Regards,

Shane

1 reply

snielson
Adobe Employee
snielsonAdobe EmployeeAccepted solution
Adobe Employee
April 16, 2020

Hi Sean,

 

I would recommend looking into your browser debugger (default usually F12), and view the network tab in the debugger when attempting to delete the model. The API call made to delete the model will return with a 500 error I believe, and should contain some more details on what else is linked, or preventing the model from being deleted.

 

Regards,

Shane

    seanm97690176
    seanm97690176Author
    April 21, 2020
    Thanks Shane! I was able to delete the data sources successfully. Have a great day! Thanks for your help.
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