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seanm97690176
seanm97690176
April 15, 2020
Respondido

Trouble deleting Algorithmic Model

  • April 15, 2020
  • 1 resposta
  • 10387 Visualizações

Hi All, 

 

Recently, my client ended their contract with one of their data providers. Over the last few weeks, I have been removing all data provide by this vendor. My question is, when trying to delete an Algorithmic model, has anyone ran into the error message {"message: Trait must be RULE-BASED or ONBOARDED", "code":"ILLEGAL_ARGUMENT"}? 

 

It's peculiar why I can't delete this model because 1) it hasn't had a successful run since 2017 2) their are no active traits using this model, and 3) there are no active segments using any traits (obviously). Meaning, I have no idea why this error is occurring. Please help. I need this model deleted, so I can delete the appropriate data sources, which will allow me to pass an upcoming audit. 

 

-Sean 

Este tópico foi fechado para respostas.
Melhor resposta por snielson

Hi Sean,

 

I would recommend looking into your browser debugger (default usually F12), and view the network tab in the debugger when attempting to delete the model. The API call made to delete the model will return with a 500 error I believe, and should contain some more details on what else is linked, or preventing the model from being deleted.

 

Regards,

Shane

1 Resposta

snielson
Adobe Employee
snielsonAdobe EmployeeResposta
Adobe Employee
April 16, 2020

Hi Sean,

 

I would recommend looking into your browser debugger (default usually F12), and view the network tab in the debugger when attempting to delete the model. The API call made to delete the model will return with a 500 error I believe, and should contain some more details on what else is linked, or preventing the model from being deleted.

 

Regards,

Shane

    seanm97690176
    seanm97690176Autor
    April 16, 2020

    Thanks Shane! Here's what I see: 

     

    Models.ddx:4 DELETE https://bank.demdex.com/portal/api/v1/models/7958 net::ERR_NAME_NOT_RESOLVED
     nrWrapper@Models.ddx:4
     send@jquery-2.0.0.min.js:5
     ajax@jquery-2.0.0.min.js:5
     a.sync@backbone-0.9.2-build-min.js:1
     sync@bb_mvc.js?v=1167:2281
     destroy@backbone-0.9.2-build-min.js:1
     click@bundle.979f87f….min.js:43
     dispatch@jquery-2.0.0.min.js:4
     y.handle@jquery-2.0.0.min.js:4
     nrWrapper@Models.ddx:4

     

    Does this help? 

     

     

    If I wait a few seconds, the console then reports a ton of the same error...

     

    <377> Unchecked runtime.lastError: The message port closed before a response was received.
    Models.ddx:1 Unchecked runtime.lastError: The message port closed before a response was received.
    Models.ddx:1 Unchecked runtime.lastError: The message port closed before a response was received.
    Models.ddx:1 Unchecked runtime.lastError: The message port closed before a response was received.
    Models.ddx:1 Unchecked runtime.lastError: The message port closed before a response was received.

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