Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit is happening now. Discover what's next in customer experience.

Token Error 400 for API Token validation in Bulk Management - BAAM Tool


Level 1

Hi all,


I was trying the BAAAM tool plugin to access traits and segments. I have the latest 64-bit Microsoft Excel version and downloaded the BAAAM worksheet from the AAM Release notes.

After copy-pasting the information token & ORG id, later I try clicking on "validate token" but keep getting a Token error  -  Token Error: 400 Bad Request {"message":"Strings must not be null","code":"ILLEGAL_ARGUMENT"}


Can someone please help how to troubleshoot this and fix it? I've already tried the following:

- I have tried it running with and without a corporate porxy server running behind

- I have the latest 64-bit Microsoft version

- I have saved the file as a macro-enabled excel (.xlsm)


Would really appreciate some help on this.



Jyothi Naik


Topics help categorize Community content and increase your ability to discover relevant content.

2 Replies


Level 3

the error message seems to suggest you have a missing field. you need all three fields populated for the validation step to run. Do you also have 'environment' populated?


Token(from browser)