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SOLVED

Is ID Sync required to have profile merge rule in place.? What is the process to implement ID Sync in your application?

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Correct answer by
Employee

Hi @gauravd85673172,

 

Depends on the type of profile merge rule you're looking to implement. If you are looking to qualify customer IDs alongside device IDs into segments, you'll want to make sure the ID sync is in place to stitch those customer IDs and device IDs together.

I would recommend looking into our documentation for the Experience Cloud Identity Service, or also known as the Visitor ID service for our "setCustomerIDs" method.

https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html

 

Note: In this documentation it uses "userid". This needs to be changed to match the integration code on your AAM data source the customer IDs will be linked with.

 

Regards,

Shane

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Correct answer by
Employee

Hi @gauravd85673172,

 

Depends on the type of profile merge rule you're looking to implement. If you are looking to qualify customer IDs alongside device IDs into segments, you'll want to make sure the ID sync is in place to stitch those customer IDs and device IDs together.

I would recommend looking into our documentation for the Experience Cloud Identity Service, or also known as the Visitor ID service for our "setCustomerIDs" method.

https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html

 

Note: In this documentation it uses "userid". This needs to be changed to match the integration code on your AAM data source the customer IDs will be linked with.

 

Regards,

Shane