Governance and Administration in AAM | Adobe Higher Education
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arpits88575721
arpits88575721
Level 2
July 6, 2019
Resuelto

Governance and Administration in AAM

  • July 6, 2019
  • 8 respuestas
  • 7133 visualizaciones

Any idea why I am not seeing anything under administration within AAM interface although I am product admin?

Where can I get & set option around limits of traits, segments, destinations.

Is this now available at experience cloud level ? I can't access https://admin.demdex.com/

How can I ensure that certain audience created in AAM don't show up in Adobe analytics?

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de Andrey_Osadchuk

    Arpits,

    How can you be sure you have admin rights if you can't see any menus under Administration? Can you see anywhere you are an AAM admin?

    Be aware the System Admin in Experience Cloud does not include admin access to any of the products (solutions). An explicit product specific admin permissions have to be granted.

    8 respuestas

    Andrey_Osadchuk
    Andrey_Osadchuk
    Level 10
    July 8, 2019

    Double check your permissions in Admin Console (adminconsole.adobe.com). Then access AAM through Experience Cloud (experiencecloud.adobe.com).

    The limitations is the read-only info and can be seen at Administration > Limits.

    The audiences (segments) shared with Analytics can be chosen in the Adobe Analytics Destination.

    arpits88575721
    arpits88575721Autor
    Level 2
    July 8, 2019

    Thanks but I don't see any access issue because I am system admin. But in AAM interface I don't see any option under administration tab.

    Andrey_Osadchuk
    Andrey_OsadchukRespuesta
    Level 10
    July 8, 2019

    Arpits,

    How can you be sure you have admin rights if you can't see any menus under Administration? Can you see anywhere you are an AAM admin?

    Be aware the System Admin in Experience Cloud does not include admin access to any of the products (solutions). An explicit product specific admin permissions have to be granted.

      arpits88575721
      arpits88575721Autor
      Level 2
      July 8, 2019

      I see AAM included under my admin settings that I can access through experience cloud admin console (see screenshot below) but no option visible at AAM interface administration. What I was trying to say that since I am system admin I can control access to individual product access but this is little confusing.

      Andrey_Osadchuk
      Andrey_Osadchuk
      Level 10
      July 8, 2019

      I would advise to contact Adobe Customer Care, maybe something was not properly provisioned.

        S
        Adobe Employee
        shweta_singhAdobe Employee
        Adobe Employee
        July 15, 2019

        Hi arpits88575721

        My name is Shweta and I am from audience manager support team.Please help me with your email Id and company,so that I can validate your access from the backend.

        Regards,

        Shweta

          Gaurang-1
          Gaurang-1
          Level 9
          August 16, 2019

          Hey Arpit,

          Did get access and were you able to resolve your query?

          Thanks,

          Gaurang

          S
          Adobe Employee
          shweta_singhAdobe Employee
          Adobe Employee
          August 20, 2019

          Hi arpits88575721,

          My name is Shweta and I am from audience manager support team.Please help me with your email Id and company,so that I can validate your access from the backend.

          Regards,

          Shweta

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