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November 21, 2024
Question

Cross site cookie demdex

  • November 21, 2024
  • 2 replies
  • 994 views

For some time now, it has not been possible for modern browsers to access the demdex cookie set by visitor.js.

That is, demdex is able to identify users from different websites where the library is enabled and under the same OrgID, but when trying to read that cookie, it is impossible.

I wanted to ask if you know any method to access it?
I have checked that through CHIPS (https://developers.google.com/privacy-sandbox/cookies/chips?hl=en) or Google's Storage Acces API I could server, but I think Adobe should modify the way in which they start the cookie.

 

Thanks!!

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2 replies

November 27, 2024

Modern browsers block the demdex cookie due to privacy rules. Adobe must update visitor.js to support CHIPS or Storage Access API. Alternatives: use first-party cookies or server-side tracking. Contact Adobe for updates.

akshaykapil23
Level 3
December 23, 2024

Hello @ggom091 ,

 

Thanks for posting your query.

 

I request you to please migrate to RTCDP at earliest. For more accurate details on this issue. Please raise the concern to Adobe Support. This is something which can be resolved using backend support.

 

Regards

Akshay Kapil