baaam token error 401 - user did not have valid org / does not have one of the following product context service codes active dma_audience manager, dma_audiencemanager_int | Community
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R
rich_seabrook
Level 3
August 1, 2023
Question

baaam token error 401 - user did not have valid org / does not have one of the following product context service codes active dma_audience manager, dma_audiencemanager_int

  • August 1, 2023
  • 1 reply
  • 1734 views

has anyone had this error before when trying to validate the access token in BAAAM? OR knows how to resolve it....

I definitely have access to the relevant Adobe Org and I have admin access in AAM.

thanks anyone that can help!

 

 

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1 reply

C
Adobe Employee
curtiso1Adobe Employee
Adobe Employee
August 1, 2023

Hey Rich,

 

If you refresh your token utilizing the workaround provided in the other forum post, are you still encountering this 401 Token error?

Best,

Curtis Oliver  |  Technical Support Engineer

R
rich_seabrookAuthor
Level 3
August 1, 2023

when i retreive the token from this new url (which I do from my personal computer to get around the microsoft defender on my work laptop), i get a different error message when i try to validate the token

 

i get the exact same when using either of these baaaam files 

BAAAM_V2_20200502 (one I normally use)

BAAAM_V2_20210609 (latest one i just downloaded to make sure it wasnt something wrong with the file itself)

 

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