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SCB21
Level 5
July 18, 2023
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Audience Frequency and Recency

  • July 18, 2023
  • 1 reply
  • 1418 views

Hi,

If I were to create a segment for users who have visited the site 2x within 30 days, how would I do that?  In cases where I have multiple traits with an AND statement, do I need to apply frequency on all the traits.  For example, visited x page and x subpage within 15 days.

Thanks

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Best answer by Ankita_Sodhi

Hello @scb21 ,

 

That's correct, Recency/Frequency settings are applied at individual trait level. You would need to identify one trait that is common to all your visitors and apply these settings on top of it. Ensure that other traits are in AND condition.

 

Regards

Ankita

1 reply

Ankita_Sodhi
Adobe Employee
Ankita_SodhiAdobe EmployeeAccepted solution
Adobe Employee
August 2, 2023

Hello @scb21 ,

 

That's correct, Recency/Frequency settings are applied at individual trait level. You would need to identify one trait that is common to all your visitors and apply these settings on top of it. Ensure that other traits are in AND condition.

 

Regards

Ankita

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