Level 2

Solved

Access denied to AAM

Dear all,

I am an admin user of Adobe Audience Manager for my organization.

Still, I cannot load properly the initial dashboard page. It states a message like this:

Could someone help me regarding this issue?

Thanks in advance.

Francesco

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Best answer by shweta_singh

Hi FraCalzo

Please try and login using a different browser or use private browsing window for login.Hopefully this workaround will fix the issue for you.

Regards,

Shweta

Level 10

Francesco,

Maybe you are an Admin for the product profile but have not been added as a User.

Check also whether the product profile is mapped to any permission group.

Level 9

Hey Francesco,

Are you still encountering the login issue?

Thanks,
Gaurang

Level 2

I've been experiencing the same issue. For me helped to login into using the same credentials on deifferent device / browser.

Problems appears once in a while event after i've tried to re-assign to my user more product profile privilegaes.

So it's not a separte issue.

Thank you,
Maciek

Accepted solution

Adobe Employee

Please try and login using a different browser or use private browsing window for login.Hopefully this workaround will fix the issue for you.

Regards,

Shweta

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