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reddy_y-11
September 21, 2023
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Unspecified data - Adobe Analytics

  • September 21, 2023
  • 1 reply
  • 6391 views

Hello everyone,

 

V11 (Expiry after HIT ) - capturing the data like "A, B, C , D ". 

V11 fires in every server call.

 

Here my question are

  1. more number in Occurence then page views and custom page view(e1) why?
  2. In Dashboards should we use Occurence are not ? If yes in which seniro we should consider Occurence?
  3. In Dashboards should we use Page views are not ? If yes in which scenario we should consider Page views?
  4. To aviod unspecified what are the steps need to be consider?
  5. Why unspecified values are following into Analytics?

 

 

 

Please help me on this.

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Best answer by leocwlau

Hi @reddy_y-11,

Two reference documents

Unspecified, None, Other, and Unknown in reporting | Adobe Analytics.

Occurrences | Adobe Analytics

So it doesn't seem v11 fired (or has data) in every server call as there are lots of tracking without v11

To your questions:

1. Occurrences including non-page view tracking.

2. I generally discourage the use of occurrences as it is the count of "hit" and no business contest. There are 1000 custom events that can be used to measure and give more meaningful reports, such as download, button click, video play, and etc.

3. When you want to know how many pages have been viewed, as traffic or as engagement.

4. No, you cannot avoid "Unspecified" as it is the nature that not all evars have values in all tracking. However, in your case, you are expecting v11 to have value on all server calls but seeing "Unspecified", you need to check the tracking and see where the data is missing.

5. As above and the nature

1 reply

leocwlau
Community Advisor and Adobe Champion
leocwlauCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
September 21, 2023

Hi @reddy_y-11,

Two reference documents

Unspecified, None, Other, and Unknown in reporting | Adobe Analytics.

Occurrences | Adobe Analytics

So it doesn't seem v11 fired (or has data) in every server call as there are lots of tracking without v11

To your questions:

1. Occurrences including non-page view tracking.

2. I generally discourage the use of occurrences as it is the count of "hit" and no business contest. There are 1000 custom events that can be used to measure and give more meaningful reports, such as download, button click, video play, and etc.

3. When you want to know how many pages have been viewed, as traffic or as engagement.

4. No, you cannot avoid "Unspecified" as it is the nature that not all evars have values in all tracking. However, in your case, you are expecting v11 to have value on all server calls but seeing "Unspecified", you need to check the tracking and see where the data is missing.

5. As above and the nature

    R
    reddy_y-11Author
    September 22, 2023

    @leocwlau , Thank you!
    A small correction, I have filtered unspecified data that is the reason, seeing only unspecified.

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    September 29, 2023

    Thank you @leocwlau and @jennifer_dungan for the support. 

     

    I have question.

     

    When we click on button (Online), open new tab.

    There are no any server calls for click (Online) may be for this reason we are seeing “Unspecified”? if YES, when no server call is sent why do we track an occurrence?

     

     


    If there's no server call at all, then there will be no occurrence either... 

     

    Would you be willing to share a link so we can see the behaviours you are trying to track? (you can send via a private message so that it's not available for everyone to see)

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