Unable to use Adobe Analytics with admin role and all the permissions set up | Community

Adobe Employee

Question

Unable to use Adobe Analytics with admin role and all the permissions set up

Forum|Forum|3 years ago
January 5, 2023
1 reply
1962 views

Even though my account is configured as an admin and I have set up all the permissions in the product profile of Adobe Analytics, I keep on getting this error message: "You have successfully logged in, however no reports have been enabled for your account yet".

Analytics

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Jennifer_Dungan

Community Advisor and Adobe Champion

Community Advisor and Adobe Champion

Even if you are an admin, you need to also be added as a user in the product... that would probably be the place to start...

Author

Adobe Employee

I think I am also added as a user in the product.

Jennifer_Dungan

Community Advisor and Adobe Champion

Community Advisor and Adobe Champion

Thanks Jennifer. Can you please provide me the link to the client care support?

In the Admin Console there should be a menu link called Support. You can create tickets with Client Care there. Good luck!