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SOLVED

ReportBuilder Issue

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Level 2

Hi,

I tried to sign in on ReportBuilder, but it constantly prompts a message saying "Login was unsuccessful, username/password is incorrect". I've double checked my credentials and I'm sure that it's correct.

Is ReportBuilder down for some reason? I know that Marketing Reports & Analytics - Reporting has an incident report, so I'm thinking if ReportBuilder is impacted? Please advise.

Thanks,

Jine

1 Accepted Solution

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Correct answer by
Employee

There is an active incident- I would see if your issue resolves with the larger incident and if not contact Customer Care.

http://status.adobe.com/

Best,

Brian

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1 Reply

Avatar

Correct answer by
Employee

There is an active incident- I would see if your issue resolves with the larger incident and if not contact Customer Care.

http://status.adobe.com/

Best,

Brian