Removing Experience cloud ID services and its drawbacks

Question

Hi,

One our client not ready to use adobe Experience cloud ID services solutions at the moment due to some cookie issue. And I know that With the Experience Cloud Identity Service, you can create and store unique and persistent identifiers for your site visitors. Additionally, many new extension and implementation in Adobe launch require Experience Cloud Identity Service as a prerequisite. My question is, what will happen If I disable the Experience Cloud Identity Service extension ? I cannot track the visitor ID across other adobe solutions . Is there any other dependency we have on tracking with Experience Cloud Identity Service other than tracking visitor ID.

Thanks,

Pradeep

Andrey_Osadchuk · Accepted Answer

Hi@pradeep_07 ,I was wondering if you could elaborate on the cookie issue the Client has faced?

yuhuisg · Answer

You've pretty much nailed it: Experience Cloud ID Service allows you track visitor IDs across Adobe solutions (Analytics, Target, Audience Manager, Campaign, etc).

If you don't use the other Adobe solutions but only Analytics, then you can use your own visitor IDs. See https://experienceleague.adobe.com/docs/analytics/implementation/vars/config-vars/visitorid.html?lang=en

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