Recently uploaded classification shows "unknown"

[aagk123]

I uploaded a classification file with values 12 hours back but it shows some values as unknown. In classification file the value is available but in report it shows unknown. I even tried reuploading classification file with "Overwrite data on conflicts" but it didnt work. What can be the reason?

[yuhuisg]

Check for spaces / whitespace characters / punctuation / formatting in the original Key values, both in your tracked values and in your Classification file.

You can also breakdown the "Unknown" by the original eVar/prop to see which values are causing this problem and try to fix them accordingly.

[aagk123]

Everything looks fine but still problem exist.

[yuhuisg]

Do you have any Classification Rule Builder rules that might be overwriting your uploaded classifications?

[aagk123]

No classification rule for that.

[yuhuisg]

Export your classifications. Are there any keys that have not been classified but should be classified?

[Pablo_Childe · Accepted solution]

One thing to be carful off sometimes excel or like apps insert invisible characters when they resasve the tab files.

Try use a simple text editor to add new rows of classification as you may unknowingly have them from template that was opened and re-saved