Hi,
I have two-tier campaign classifications set up on our Production report suite. Recently, I added new parameters in addition to the existing ones. For example,
Initially it was like this: tier 1 - tier 2
Campaign -
Market channel - Market channel full name
Campaign name
Publisher - Publisher full name
New addition is like this:
Campaign -
Market channel - Market channel full name
Campaign name
Promo type - Promo full name
Publisher - Publisher full name
I also updated the RegEx on rule builder. This has now caused Publisher values to spill into Promo Types reporting. I have tried using lookback window size 6 months but I don't see it updated to reflect new classification rules.
Please can anyone provide me an alternate solution or a workaround? Thanks so much!
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It's caused due to introducing an additional classification as a result of which the division number at the backend got updated to the Promo type. You can reach out to Client Care to see if it's possible to update the division number at the backend. Deleting and reclassifying the structure would fix the problem, however, you will need to reclassify the impacted historical data. Again, it'll be best to discuss this with Client Care for a confirmation.
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@ssharanya29 The reason values got jumbled up is because you introduced new dimension value in between the existing ones due to which the serial number of the dimension classification on backend got changed and the values got jumbled up. It is not recommended to add values in between the existing dimensions and every new dimension has to be added on last.
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It's caused due to introducing an additional classification as a result of which the division number at the backend got updated to the Promo type. You can reach out to Client Care to see if it's possible to update the division number at the backend. Deleting and reclassifying the structure would fix the problem, however, you will need to reclassify the impacted historical data. Again, it'll be best to discuss this with Client Care for a confirmation.
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