Marketing Channel Processing Rule - template feature broken | Community
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120Feet
Level 3
October 16, 2015
Solved

Marketing Channel Processing Rule - template feature broken

  • October 16, 2015
  • 3 replies
  • 2291 views

The last time I needed to update the Marketing Channel Processing Rules for multiple RSs the template feature worked fine; this was several weeks ago.

Today it is broken.

I can select all RSs, select my template, but when I save the change to the 220 selected RSs, the product changes to state that the change was make to only 1 RS.

This is a real pain and ClientCare's solution of manually changing each RS separately isn't viable.

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Best answer by jantzen_b

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care

3 replies

M
mikethompson1
Level 4
October 16, 2015

I submitted a ticket on this 5+ weeks ago and am still awaiting a fix.

D
danoots
Level 3
October 16, 2015

Ahh... my ticket on this is only a week + old. Boy, they made me do a ton of process documentation before they logged the ticket though. Would've been nice if they'd checked for an existing ticket before making me jump through hoops.

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
December 15, 2020

Since this is an older post, I'm sure these bugs have been resolved in future releases. If you continue to experience bugs, please report them to Customer Care

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