Locked Out of Account

[msjanew1955]

I was locked out of my site catalyst account due to a supposedly wrong password.   Adobe let me reset the password, but it still locks me out of the account due to too many failed attempts. How do I regain access? Thanks, newmamh at Abbott Labs

[shekhardhiman · Accepted solution]

Hi There,

Please accept my apologies for the inconvenience.

Please refer to the article Trouble Locked Accounts in order to troubleshoot locked account situations.

Thanks!

[Alexis_Cazes_]

Best way is to contact one of your admin. He just need to reset your password and voila