Locked Out of Account

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msjanew1955

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msjanew1955

msjanew1955

15-10-2015

I was locked out of my site catalyst account due to a supposedly wrong password.   Adobe let me reset the password, but it still locks me out of the account due to too many failed attempts. How do I regain access? Thanks, newmamh at Abbott Labs

Accepted Solutions (1)

Accepted Solutions (1)

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shekhardhiman

Employee

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shekhardhiman

Employee

shekhardhiman
Employee

15-10-2015

Hi There,

Please accept my apologies for the inconvenience.

Please refer to the article Trouble Locked Accounts in order to troubleshoot locked account situations.

Thanks!

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Answers (1)

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AlexisCazes

MVP

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AlexisCazes

MVP

AlexisCazes
MVP

15-10-2015

Best way is to contact one of your admin. He just need to reset your password and voila