Issues Running Adobe Products In Multiple Chrome Tabs | Community
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thomasb89951253
thomasb89951253
Level 2
August 27, 2019
Solved

Issues Running Adobe Products In Multiple Chrome Tabs

  • August 27, 2019
  • 5 replies
  • 3632 views

Anyone else running into an issue where Analytics, Target, Audience, or any combination of Adobe products will either not load or will endlessly ask to login if there are multiple tabs of each open in Chrome?  For instance, my startup tabs in Chrome include Target, 3 specific Analytics workspaces, and Audience.  Typically, the Analytics tabs will not load, then I'm forced to login in each of those tabs, which then causes the Target and Audience tabs to redirect to the top level Marketing Cloud page. 

Has anyone else had this issue?  If so, were you able to remedy somehow?

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    Best answer by Andrey_Osadchuk

    Yes, this is just because the authentication is organization based.

    As a workaround, the second organization should be run in the incognito window to let both windows work independently.

    5 replies

    Balaji_V
    Balaji_V
    Level 4
    August 28, 2019

    Hi Thomas,

    I have checked opening various Adobe products like Workspace, Target & Audience in my Chrome, It's working fine.

    Please check your internet connectivity speed or address your network admin and try again.

    Thanks,

    Balaji

      S
      surajpatra2525
      Level 4
      August 28, 2019

      do you have access to multiple organizations. I have access to one of the training environment in analytics and sometimes i get routed to that where i have to change my organization for it to work

        Balaji_V
        Balaji_V
        Level 4
        August 28, 2019

        Yes, I do access to multiple organization, we use to change the organization for it to work.

          Andrey_Osadchuk
          Andrey_OsadchukAccepted solution
          Level 10
          September 3, 2019

          Yes, this is just because the authentication is organization based.

          As a workaround, the second organization should be run in the incognito window to let both windows work independently.

            jantzen_b
            Adobe Employee
            jantzen_bAdobe Employee
            Adobe Employee
            February 3, 2021
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