How to block IP so as not to waste server calls? | Community
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A
Anonymous
July 29, 2022
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How to block IP so as not to waste server calls?

  • July 29, 2022
  • 2 replies
  • 1160 views

Hello!

If I block IP using  Analytics > Admin > All admin > Exclude by IP or Bot Rules, then I waste server calls.

How to block IP so as not to waste server calls?

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    Best answer by Jennifer_Dungan

    Hello again,

     

    There isn't a way.... sorry, but all the potential solutions were provided in your previous request: https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/how-can-i-block-frod-image-requests/m-p/463166#M38459

     

    If the image request is hardcoded to the page (i.e. not referencing an AppMeasurement,js file that you control or using Adobe Launch) the only way to deal with this is to remove that image from the server its hosted on. If you don't control that server, you can try making a request to the owner of the site to remove it....

     

    If you are using something like Adobe Launch, you could build in some logic conditions to exclude the domain where the tracking call is being generated and stop the tracking request before it's created.

    2 replies

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    July 29, 2022

    Hello again,

     

    There isn't a way.... sorry, but all the potential solutions were provided in your previous request: https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/how-can-i-block-frod-image-requests/m-p/463166#M38459

     

    If the image request is hardcoded to the page (i.e. not referencing an AppMeasurement,js file that you control or using Adobe Launch) the only way to deal with this is to remove that image from the server its hosted on. If you don't control that server, you can try making a request to the owner of the site to remove it....

     

    If you are using something like Adobe Launch, you could build in some logic conditions to exclude the domain where the tracking call is being generated and stop the tracking request before it's created.

      A
      Anonymous
      July 29, 2022

      Hello, Jennifer!

      Thanks for the answer!

       

       

        Jennifer_Dungan
        Community Advisor and Adobe Champion
        Jennifer_DunganCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        July 29, 2022

        You're welcome.. and I totally get your concern there... its never good to be paying for useless calls... I hope that you can get this sorted out!

         

        But sadly, there doesn't appear to be any way to disavow calls coming from a specific location.

          Pablo_Childe
          Community Advisor
          Pablo_ChildeCommunity Advisor
          Community Advisor
          July 30, 2022

          If you know the bot that is being problematic then the solution to try and remove it from crawling is to fix your robots.txt. Your IT can help you with the agent name it sees in its logs.

           

          There you can specify by bot type/name and even restrict pages you do not want crawled. This will not stop all of them but will help reduce the overall counts that come and crawl. This will then save you server calls.. Its not an Adobe solution per say but will have an effect on Adobe costs.

           

          GLTU

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