How do you bring salesforce CRM data into Adobe Analytics? | Community
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Adamh44
Level 2
December 21, 2020
Solved

How do you bring salesforce CRM data into Adobe Analytics?

  • December 21, 2020
  • 1 reply
  • 2064 views

I would like to bring Salesforce CRM data into Adobe Analytics. Is the best way to do this to use Customer Attributes?  And will that data then come in as a dimension?  I know there is not an integration any longer to leverage between the solutions, and I don't really want to use an Adobe Exchange partner solution for this.

 

The use case is to be able to create an audience in Adobe Analytics with CRM data to use in Adobe Target and/ or Adobe Campaign for targeting.  Another use case is for bringing in offline data into Adobe Analytics for attribution and reporting purposes. 

 

Thanks!

 

 

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Best answer by samfono

Hi Adam, 

 

I realize you're not interested in using any exchange partner such as us (Stoke) but if you're having difficulty with this integration, we'd be happy to sit down with you to help show you how to do this on your own. 

 

Best, 

Sam

1 reply

samfono
samfonoAccepted solution
Level 3
February 23, 2021

Hi Adam, 

 

I realize you're not interested in using any exchange partner such as us (Stoke) but if you're having difficulty with this integration, we'd be happy to sit down with you to help show you how to do this on your own. 

 

Best, 

Sam

    A
    Adamh44Author
    Level 2
    February 24, 2021
    Thank you Sam!
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