Freeform Table does not display data - Is it a bug? | Community
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Andrey_Osadchuk
Andrey_Osadchuk
Level 10
July 14, 2020
Solved

Freeform Table does not display data - Is it a bug?

  • July 14, 2020
  • 5 replies
  • 3838 views

This week I have worked with relatively big Workspace projects. Each panel contains about 15 visualizations including freeform tables. A few tables may display 50 or more rows. It's very often when the freeform tables can't be read as all or a part of rows do not show any data. Looks like a bug.

 

Have you faced this? How often? Is there a trick to make the freeform table display data correctly?

 

Nothing is displayed:

 

Only part of data is displayed:

 

 

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Best answer by jantzen_b

@andrey_osadchuk - Are you still experiencing this issue? Happy to look into it further for you but It looks like a few performance issues have since been resolved on status.adobe.com so I wanted to verify before I dove deeper into it.

5 replies

I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
July 14, 2020

Hi @andrey_osadchuk ,

In case the table isn't displaying a data or a part of freeform table is blank, it's certainly a bug. In case the issue persists or is occurring frequently, please feel free to reach out to us. We will get it fixed.

Thank you!

R
Adobe Employee
rola23Adobe Employee
Adobe Employee
July 14, 2020

Hi Andrey,

 

It would be worth submitting this as a ticket so that we can look into this and confirm what needs to be done.

 

-Sarthak

Andrey_Osadchuk
Andrey_OsadchukAuthor
Level 10
July 14, 2020
I see this across various accounts. Would you be able to check if similar incidents have been opened with Customer Care for the last week?
I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
July 14, 2020

Yes, @andrey_osadchuk ,

It seems to be a known issue. A few other companies have reported it.

We will look into it and see that it's fixed.

Thank you!

Andrey_Osadchuk
Andrey_OsadchukAuthor
Level 10
September 2, 2020
@isinha, do you have any update regarding an ETA for the resolution?
I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
September 3, 2020

Hi @andrey_osadchuk ,

Currently, we have an open bug with visualization which we are working on priority. I don't see any open bug with the same issue as described - missing data. Are you still seeing the issue? If yes, we would like to look into it and get it fixed for you asap. Would you mind reaching out to Client Care with the details and we will pick it up?

Just my 2 cents with the given info - is it occurring for all the projects with large number of panels/reports, or just a single project? Are you seeing on all the browsers/machines or a specific browser, are all the users with whom the project is shared seeing the same behavior? - these details help in isolating the issue.

Thanks!

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
September 10, 2020

@andrey_osadchuk - Are you still experiencing this issue? Happy to look into it further for you but It looks like a few performance issues have since been resolved on status.adobe.com so I wanted to verify before I dove deeper into it.

Andrey_Osadchuk
Andrey_OsadchukAuthor
Level 10
September 10, 2020
yes, I am still experiencing this issue.
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