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Filtered dates still show

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Level 2

I have a segment that only counts visits to a specific URL prior to May 1, 2022. However, when I set the panel time frame to June 1, 2022 to present day those visits STILL show. This inflates my visit # count for the month of June since it's showing months prior -- why is this happening and how can I fix it?

natmcd99_0-1655931996267.png

 

5 Replies

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Community Advisor

Are you using any segment data that is date based or visitor? perhaps a look at segment itself could help us to help you.

 

Also if you are using a visit based segment could you change it to be hit based for those pages you have in question. Eliminate any carried over visitors from previous month.

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Level 2

natmcd99_0-1656006389805.png

this is a look at the segment, I'm looking to capture visitors in Quarters starting May '22 and Exclude visitors prior to May '22. I have it at the hit level already

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Community Advisor

In just briefly viewing your segment, your second piece looks like you're including Q1 thru Q4 of FY-22.  Whether or not that includes May '22, I cannot answer unless I know the exact contents of your FY calendar, but I would venture to say your segment is LIKELY including May '22???

jeff_bloomer_1-1656011619222.png

 

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Community Advisor

Agree with @Pablo_Childe, it's all about the segment and the container controls.

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Moderator

Dear natmcd99,

Your segment includes 'date ranges' and 'data ranges' are independent of the date selection you make in your Workspace.

Se the example, below, I have included a 'date range' this year with my workspace data selection. Though my data selection is May 2022, we should see this year's data.

Segment

PratheepArunRaj_1-1656176391948.png

Report

PratheepArunRaj_2-1656176467814.png

So, try to exclude the 'date ranges' from the segment to compare and extend. 

Thank You, Pratheep Arun Raj B (Arun) | NextRow DigitalTerryn Winter Analytics