Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.
SOLVED

Correlating pdf downloads with pages

Avatar

Level 1

I'd like to know from which pages a certain pdf was downloaded, but I can't seem to get at this by breaking down the file downloaded by the page or vice versa. The pageName is passed in the image request. I don't understand why I can't get at this. I hope I'm just being stupid, but please shout out if you know.

Thanks.

1 Accepted Solution

Avatar

Correct answer by
Level 6

This old blog post of mine should tell you all you need to know to solve your File Download issue...

http://adam.webanalyticsdemystified.com/2010/02/08/stop-using-the-file-downloads-report/

View solution in original post

2 Replies

Avatar

Correct answer by
Level 6

This old blog post of mine should tell you all you need to know to solve your File Download issue...

http://adam.webanalyticsdemystified.com/2010/02/08/stop-using-the-file-downloads-report/

Avatar

Level 2

Hi Adam,

I'm having trouble following the steps in the blog post and hoping you can help. I'm using DTM and don't quite grasp how to treat a file download as a page name or make the system recognize a file download is taking place. Below, I've outlined the approach I've taken -- however, I may be completely off-target.

In DTM, I created a "click" event based rule for paths that contain a file extension (doc, docx, pdf, ppt, etc). When this event fires I associate a success event and eVar. My issue is defining the Data Element to record in the eVar...I don't understand how to capture the file name instead of the page name I'm currently on.

 

Is there a different approach I can take with DTM -- or do you have any suggestions?

 

Thanks!