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S
shreejith
January 10, 2022
Solved

CNAME Setup

  • January 10, 2022
  • 1 reply
  • 1446 views

Hi,

If the organization already has an SSL certificate for their domains, would they need to purchase additional certificate from Adobe (with the help of DigiCert) to get CNAME setup?

 

Thanks,

Shreejith

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Best answer by shreejith

I believe so.

You can bring this up with Client Care too and see what they say.


Yes, have already raised it with the Client care and awaiting for their response. Meanwhile thought to check here in the Analytics community.

Thank you for your inputs. 🙂

1 reply

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
January 11, 2022

The CNAME setup has nothing to do with your website's SSL certificate.

The SSL certificate enables your website to be served to your users' web browsers via a secure HTTPS connection.

The CNAME setup is to allow Adobe's tracking servers (2o7.net) to be recognised as subdomains of your own website.

So yes, you still need to go ahead with the CNAME setup.

S
shreejithAuthor
January 11, 2022

So do you mean even for CNAME setup. the Organization would need to purchase another certificate?

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
January 11, 2022

I believe so.

You can bring this up with Client Care too and see what they say.

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