Bounce Rate didn't work correctly with Segment in Workspace | Community
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cathyw49544988
cathyw49544988
Level 5
December 19, 2017
Solved

Bounce Rate didn't work correctly with Segment in Workspace

  • December 19, 2017
  • 4 replies
  • 3789 views

I created a segment based on URL. I only want to create report for those 20 pages. After I put this segment in the workspace, when I add pageview, visits, unique visits and bounce. Everything seems correct ( only show my 20 pages ). But when I add bounce rate, then my list changes to 200+ pages. I am wondering why? Anything special with bounce rate?

Thanks,

-Cathy

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    Best answer by Hyder_Ziaee

    If you have just 20 specific pages, what you can do is to pull in those specific values alone rather than the page variable. To do this, in workspace, on the left panel, click the arrow on the page variable to dig into the actual values.

    Select the values that you require and place it in the table. this should resolve your issue.

    -Hyder

    4 replies

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    December 20, 2017

    Dear Cathy,

    Few metrics like Entries, Exits, Bounces(Single Page Visits) etc., are captured once in a visit and they have a visit breakdown scope, which means they persist through out the Visit.

    For example, if a segment has the following condition: Page equals A on a Hit container.

    Say, a visit has the following sequence of pages: A -> B -> C -> D. So, the Exit page was D, in this case.

    Now, when you select Exits as the metrics, D will appear in the list even through the hit segment only has A.

    That is the reason you cannot find these metrics even in the segmentation listing.

    So ignore the line items which didnt have hits and continue.

    Thank You!

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      cathyw49544988
      cathyw49544988Author
      Level 5
      December 20, 2017

      Actually What I found out was:

      My segment has 20 pages, after I select pageview, visit, unique visitor and bounce, my page list still keep as 20.

      Once I added the bounce rate, then the list changed to 200+

      Based on what you said, most likely bounce rate is on the visit level not the hit level. So it involved all the visit related pages.

      If this is the case, how can I create a report only show those 20 pages? ( maybe use a filter ? )

      Thanks,

      -Cathy

      Hyder_Ziaee
      Adobe Employee
      Hyder_ZiaeeAdobe EmployeeAccepted solution
      Adobe Employee
      December 20, 2017

      If you have just 20 specific pages, what you can do is to pull in those specific values alone rather than the page variable. To do this, in workspace, on the left panel, click the arrow on the page variable to dig into the actual values.

      Select the values that you require and place it in the table. this should resolve your issue.

      -Hyder

        Gigazelle
        Adobe Employee
        GigazelleAdobe Employee
        Adobe Employee
        January 3, 2018

        There are some metrics in Adobe Analytics that are visit-based, meaning they persist on every hit throughout the visit. Bounce rate uses these visit-based metrics (specifically entries and/or entry page), so it can sometimes pull in extra data when you have a filter enabled.

        Hyder's post is spot-on if you're looking for specific values.

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