Advertising Analytics error: "Unable to create AMO search account" | Adobe Higher Education
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A
AlexGaertner
Level 2
June 1, 2018
Risolto

Advertising Analytics error: "Unable to create AMO search account"

  • June 1, 2018
  • 2 risposte
  • 3591 visualizzazioni

Hello Team,

Please can you check the below screenshot. While trying to set up Advertising Analytics and after clicking on "SAVE" the below message in red pops up. Any suggestions on how to resolve this?

Thanks

Alex

    Questo argomento è stato chiuso alle risposte.
    Migliore risposta di andreis65119307

    Hi,

    There should be a 1 to 1 relation between the Google Account and the AdWords Account.

    Check if the same user has acces (or invited) to other AdWords Accounts.

    Also please note the the user can't be linked to a MCC AdWords Account.

    2 risposte

    A
    andreis65119307Risposta
    Level 3
    June 5, 2018

    Hi,

    There should be a 1 to 1 relation between the Google Account and the AdWords Account.

    Check if the same user has acces (or invited) to other AdWords Accounts.

    Also please note the the user can't be linked to a MCC AdWords Account.

    A
    AlexGaertnerAutore
    Level 2
    September 5, 2018

    Hi,

    1. There is a 1 to 1 relation but I still have the same error message.
    2. The user has no access to other Adwords Accounts.
    3. The user is not linked to a MCC Adwords Account

    The problem remains. See screenshot from this morning.

    Please let me know what to do.

    Thanks.

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