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PIDDI
September 14, 2021
Solved

Adobe analytics website is slow.

  • September 14, 2021
  • 3 replies
  • 1983 views

hi!

 

I have been trying to get started with adobe analytics for quite sometime now but it seems the website is just terribly slow. I mean to say that, when i logon to the website, it just keeps on showing me the loading screen and nothing actually shows up for quite some time. It seems sort of impossible to do anything when the website itself is slow. 

 

Keep in mind, I have a fast internet connection, there are no other downloads going on the background and switching browsers from Chrome to Mozilla to Microsoft Edge is of no use. My current screen has been stuck at this for so long and it doesnt look like it is going to fix itself anytime soon. Is there something that im doing wrong or is the website itself this slow? any solutions? please let me know, thanks! 

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Best answer by kewilson

Hi @piddi ,

 

I sometimes see this myself.  The trick that I use is I will log out and then delete all of my cookies from the adobe.com domain.  That seems to do the trick most of the time.  

3 replies

K
Adobe Employee
kewilsonAdobe EmployeeAccepted solution
Adobe Employee
September 14, 2021

Hi @piddi ,

 

I sometimes see this myself.  The trick that I use is I will log out and then delete all of my cookies from the adobe.com domain.  That seems to do the trick most of the time.  

    suneeshkachroo
    suneeshkachroo
    Level 4
    September 14, 2021

    Status.adobe.com does not shows any on going issue, if the issue is still persistent check with client care team for any DC specific issues.  

    A
    amgup
    Level 7
    September 15, 2021

    @piddi  Are you using any VPN ? If yes than can you please try changing the network connection and then try logging in ? If you are still facing the same issue than check for any error in Console window by Right Clicking anywhere -> Inspect -> Console. Provide the screenshot of the same.

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