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SOLVED

Adobe Analytics Down

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Level 2

Hi,

Is there an estimated time when these tools (Reportbuilder, Ad Hoc Analysis) will be fixed?

Thanks,

Jine

1 Accepted Solution

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Correct answer by
Level 10

Hi,

As of 03:00 MDT, Analytics processing continues to recover. Some customers may experience data latency for up to approximately 11 additional hours while the data backlog is processed.

We will continue to provide regular updates. Our next update is scheduled for 06:00 MDT.

TM

View solution in original post

4 Replies

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Level 10

Hi, 

The issue is being worked upon as high priority, I cannot quote a time but I will update you as soon as it is fixed. Apologies.

Regards,

TM

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Employee

Hi Jine,

If you are not already, you can monitor the status of Adobe solutions here http://status.adobe.com/

Regards,

Opkar

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Level 2

Hi TM,

Really appreciate your quick reply and no worries.

Will just wait for any updates then. smiley

Thanks,

Jine

Avatar

Correct answer by
Level 10

Hi,

As of 03:00 MDT, Analytics processing continues to recover. Some customers may experience data latency for up to approximately 11 additional hours while the data backlog is processed.

We will continue to provide regular updates. Our next update is scheduled for 06:00 MDT.

TM