Admin Panel Access

[analytcs-nd]

Dear Adobe team,

How can I get an admin panel access for  my account? IT team in my company is no help and unfortunately, there is no Adobe Analytics Account Manager for this specific account.

Thank you

[Rydal_Williams · Accepted solution]

There is always an account manager even if your previous AM is not available, call Adobe Analytics support and they will be able to point you in a right direction or copy your replacement AM. You will need to prove that you are the responsible party to your account and they will be happy to help you.

Also, ensure you have a marketing cloud ID ready as old logins are being deprecated.

You may start here Contact and support information for Adobe Marketing Cloud.

[Gigazelle]

You can email csm@adobe.com and they should be able to help you.