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Update scheduled report end date limit and renewal messages for daily schedules

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Level 3

3/2/23

I got a renewal notice the other day for a daily delivered workspace saying the schedule was set to expire in 30 days.  When I went to extend it for another 12 months I found that the max possible end date was only 30 days away.  Adobe Support confirmed this is a new setting for the feature, which means i will now have to frequently update the end dates for dozens of daily dashboards sent throughout my company.  What's more, why send me a 30 day notice when I can only extend it one additional day.  Since Adobe seems resigned to this new functionality, I suggest the following minimal changes:

1. Allow daily reports to be scheduled 90 days into the future (not 30)

2. Send the renewal notice at end date minus 7 days (this still may get missed if I'm on vacation but better than it is now)

4 Comments

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Community Advisor and Adobe Champion

3/2/23

Those are both great suggestions! But for hourly reports, the limit is only 1 week, so even that won't work for hourly reports, unless those are extended too. 

It would be nice if the product teams decided to put everything back to 12 months though. 

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Level 3

3/2/23

Yeah I'm sure the new settings eliminate thousands or more of dead reports getting sent so I'm offering at least a compromise that should be an easily configurable change.

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Community Advisor

3/2/23

Agreed.. but I think 1 year was already a good compromise (as opposed to the original "run forever" reports they used to support).

 

It also might be a slightly different story IF we could bulk update expiry dates on reports... I have over 30 reports that send out weekly on the same schedule... updating those 30+ reports once a year was not too bad.. but now I will have to do every 6 months.... one at a time.... 

 

Thankfully I don't have as many daily reports... but I do know that other users in my org have those set up.. and they can't even access the project scheduler... so they will have to create new schedules monthly...