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This account has been locked. Please contact us.

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how to unblocked my account with tubemogul - i havent accessed this account from long time yet able to update password but getting message -This account has been locked. Please contact us.

kindly guide. thanks

5 Replies

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Community Advisor
  1. Reach out to your Adobe Account Manager, if you know their email id.
  2. If not, reach out to Adobe platform support at clientcare@adobe.com.

 

Thanks,

Kishore

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Level 1

i cant able to get through yet

wrote on email and awaiting the reply

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Level 1

hi kishore,

there is no account manager attached with this account. it was created with tube mogul and after long time trying to access this account. 

i believe that some video might be there in this account. need to recover them

any idea how to get through with it?