Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Session Timeout

Avatar

Level 2

I am getting logged out of media optimizer frequently, what is the session time generally?

1 Accepted Solution

Avatar

Correct answer by
Level 2

At the risk of sounding like I am from tech support, first try logging out, clearing cache and cookies, then logging in to see if the issue persists.  If it does, use the "submit feedback" feature to surface this issue to the AMO support team.

View solution in original post

2 Replies

Avatar

Employee

Hi Akanksha!

 

Yes this has been highlighted to AMO product team lately. This was also addressed in the last Product Bug call. Hope they resolve it at the earliest.

 

Joy!

Manu

Avatar

Correct answer by
Level 2

At the risk of sounding like I am from tech support, first try logging out, clearing cache and cookies, then logging in to see if the issue persists.  If it does, use the "submit feedback" feature to surface this issue to the AMO support team.