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akankshag132342
August 24, 2016
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Identifying Duplicate Transactions

  • August 24, 2016
  • 2 replies
  • 2600 views

Hi,

I have noticed duplicate transactions taking place due to refreshing page and other factors. Does Media Optimizer have a mechanism to detect it? If yes, how does it work? Thanks!

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Best answer by TanmayMathur

Hi Akanksha,

Duplicate transactions may occur when a user refreshes the confirmation page after completing a transaction. Media Optimizer uses the ev_transid attribute to eliminate duplicate transactions with the same transaction ID and property value.

2 replies

nidhik
nidhik
August 24, 2016

Hi Akanksha,

There is a report called 'Transaction Report' in 'Advanced Report' section of 'Insights and Reports' that can help provide all transactions details attributing to right level including site links. It also provides detail about transaction time, client transaction ID , info on first event and last event etc so chances of duplicity are minuscule.

Regards

Nidhi

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
September 13, 2016

Hi Akanksha,

Duplicate transactions may occur when a user refreshes the confirmation page after completing a transaction. Media Optimizer uses the ev_transid attribute to eliminate duplicate transactions with the same transaction ID and property value.

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