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Anybody using Smartforms from Reachforce and using it at a global level?I'm concerned its match accuracy only good for the Americas region.And are you happy with the collected data?http://launchpoint.marketo.com/reachforce/721-smartforms-b2b-marketing-data-collection

I just passed the Marketo Certification Exam and was wondering where on your linkedin profile you may have put it.  Im super excited to be a MCE and want to show it off!  I dont see an easy place to put it.  Thanks!

We'd like to introduce a new form where it will be completed in two different modes: By the website visitor, where the information will be added to the Lead Database in Marketo.  No problems there. By the sales rep who will be talking with the prospect on the phone.  Here is the problem: we would like the sales rep to be able to complete the form based on their conversation.  What I don't know is how to link that form to the Lead profile of the prospect, not the Lead profile of my sales rep! Advice would be greatly appreciated.

Hi all,I am editing an email to which i have added text with a textbox background colour. In the email preview on Marketo the text box surrounds the text (which is what i want it to look like) whereas in my inbox it then looks different. Anyone who knows why that is? the html used is: <div style="background-color: #00a94f; color: #ffffff; display: inline-block; font-size: 18px; margin: 0px 0px 15px;"> <a style="color: #ffffff; text-decoration: none;" href="http://www.cloudexpoeurope.com/Content/Visiting-Cloud-Expo-Europe-1-2/3/">REGISTER NOW</a></div>thanks!Alexia

Hi marketo community, I use the token -View in Salesforce           {{lead.Sales Insight:default=N/A}} In alert emails sent to my sales and business development teams. I am learning that not all off my leads/contacts have a sales insight id and I am wondering how/what makes it populate. I was understanding that once a lead/contact was in salesforce they could be found/referenced in sales insight, and there would be no reason why this token shouldn't work.. I just called support and they seemed to think I was entering this code as it is a salesforce custom field... does anyone have any advice on making this work correctly? Thanks, -Ryan

Does anyone have any reading or other resources they can point me to that explain the differences between programs and campaigns (in Marketo world)? We are in the process of planning our marketing activity for the year ahead and it's important that we understand when a program is needed vs. a campaign. Thanks 

How do I produce a list of all unsubscribed email addresses? No, I am not talking about just leads that are unsubscribed.I know it is not best practice, but there are some unsubscribed leads that have been deleted from Marketo.But Marketo does know they are unsubscribed. I have tested adding a lead, unsubscribing it, deleting it, then adding it again. Marketo automatically marks them as unsubscribed.Thoughts on how to pull the unsubs that are not leads? They must exist somewhere!

I want to change the lead score of a lead when I upload them to as a member in a campaign.  My program works this:Smart List:  Program is anyNew status is xFlow:  Change scoreScore name = lead scorechange {{token}}My score are not updating.  Is this set up correctly?

We're trying to use two tokens in a URL parameter: {{lead.Email Address}} and {{company.Company Name}}When Marketo translates the code into HTML it creates a %20 in the place of the space.  This causes a mktLogicException error when we try to send, stating "Token key not found".In the examples I've seen online, all of the tokens have a space in the name.  How do I get this to work properly with my email?

Hi there!I am setting up our first few engagement programs using the new interface and am wondering something about pausing leads.If I set a lead to be "paused" does that only pause communication to the lead within the engagement program or will that lead not get ANY communication until they are unpaused?

Hello,For my nurture program I have created the Engagement Stream Performance report, and I know I can also use the dashboard (although mine still has "--" as engagement score... not sure how long it has to run to start calculating this?).But does anyone pull any other reports around the streams, etc? Just looking for ideas or examples or what you're doing for this!!Thanks.

I've set up a few emails that are available for use by our sales team via sales insight but when an email is sent the email information isn't showing up on the email tab of the lead or contact record within sales insight.Am I missing a step? I thought you should be able to see the email in the email tab with the open and clicked check boxes.

Simple Q: is there a max amount of custom variables e.g. before system gets slow etc.

I'm setting up a Smart Campaign to bring a leads score back down to zero if the lead status in Salesforce is changed to "Send back to marketing." Should I allow leads to only run through this once, everytime or set to run every 30 days? 

I had a new lead come in through a form for a whitepaper download. Initially, the lead source was marked correctly in our system. However, I ran a report recently and saw that the lead source had changed when the lead had signed up for a webinar we were hosting. Has anyone had this problem before? If so, how do I stop it from happening? I want to make sure each campaign is receiving the appropriate credit for the leads it generates.

Can someone point me in the right community article about dynamic content for this particular situation:We have report results specific to each client (~80) that we would like to send to them via a locked box link.How would I set that up in Marketo?Example being, Client A should get Client A's report & password and not Client B's.

Does anyone know how to move buttons in Forms 2.0 to the left or right?  Any tips would be greatly appreciated.

Hi,We are building a web page with information about 12 different solutions.  The webpage visitor will select the Solutions they are interested in, fill out a short form and the lead will be pushed to Marketo.  I have set-up a boolean field on the lead record for each of the 12 solutions.  These flags will be set to TRUE as the Lead info is passed to Marketo.  We want to dynamically build an email to deliver a snippet of copy for whatever combinarion of the 12 solutions the webpage visitor selects.Here's my question:Can we use snippets to build this dynamic email if we are not using Segmentation?  We can't segment the leads by the 12 solutions because the person may select multiple.Thanks in advance for any assistance/advise!

Hi, I've recently joined the Marketo community and would be interested in any tips from established users. What are your top tips for getting started with Marketo and marketing automation?   Thanks 

We're new to Marketo and we're having an issue with scoring related to "visits key web page." We are getting an error that says "Skipped Choice have one or more invalid tokens."Our Selected Values - 3 total - are listed as: pricing; products; www.audienceview.com/success-stories/.What are we doing wrong? How can I amend?

Hi,I have the Spark edition of Marketo and I'm trying to create a snippet. When I go to Design Studio>New I don't have an option to create a New Snippet. Is this a feature that is unavailable in the Spark edition?Thanks,Conor

Hi guys,My company is a longtime user of Marketo. We are currently looking at re-implementing the way we have things set up and are curious if there is a concept of using multiple databases within Marketo? If not, we are wondering if there is a way to use custom objects to accomplish the same goal.Our problem: We have several systems that use the same instance of Marketo. Sometimes, these systems are simultaneously used by those we are marketing to (the end-user). There is potentially a few issues. It is possible for our end-user to enter invalid emails upon the creation of a lead (let's say for example that they enter test@test.com). When another user enters test@test.com, both of our leads get tied to this test@test.com record in Marketo. These are actually not the same user and within Marketo, the two end up getting merged. Also, say that the user enters a valid email and exists in multiple systems. When we sync to Marketo, information that might be relevant to a Campaign in one sys

How do we get our email and landing page templates updated to match the look and feel like was done for us when we first signed up with Marketo?

I have a quick question for those who've run many nuturing campaigns in Marketo and have Sales Insights for SFDC in use.Do all triggered campaigns in Marketo become available via sales insights or is there a way to manually pick which ones are available and which ones are not (like you can do with emails on sales insights)?

We sometimes have leads that decline an invitation to an event but subsequently change their mind and want to come.  However the Marketo user has already moved their status to Declined and cannot change it to Registered.I suspect this is because "Declined" is considered a latter progression step to Registered, so the status cannot be reversed.Is there a way to override this?