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Hi !I created 27 smart campaigns containing 9 emails based on leads behavior (email opened, clicked, not opened, unsubscribed ).How can I be sure that leads will not receive the same content twice as some of my contents are used in multiple smart campaigns depending on lead's behavior ?Thanks,Best regards,Irene

I have been setting up smart campaigns and I keep coming back to this question:If you have a smart campaign and set up a flow do all of those action happen in that order or at once? The numbering makes it appear like an order.For example: If I have for (1) Wait 3 Days (2) Send an Email 1 (3) Wait 10 days (4) Send an Email 2 will both the emails send after the first "Wait 3 Days" and then both the emails send after the "Wait 10 Days", ORWill it go in order so it sends the next email after 3 days and then 10 days from the start of the action it will send the second email?

I want our leads (or contacts) to be in only 1 engagement program. I have 2 generic programs, 4 solutions programs, and I will have dozens of industry specific programs. The moment we know someone is in Road Logistics they will initially be manually added to the road logistics program (via Salesforce). But at the same time the current engagement program (might be a generic or solutions program) should stop immediately.Details: Smart trigger is activated via SF MSI. The flow should not only add to the engagement program, but also change cadence for any other engagement program the lead is a member of.I don’t want to list all my programs in each flow step. It will become a nightmare at some point. What would be a smarter way to do this? Or should the we be able to select: member of engagement program, program IS ANY. If so, change cadence to paused.

Hi,My Company is trying to modify our existing RCM to mirror the SiriusDecisions Rearchitected Demand Waterfall. I am wondering if anyone here has done the same and would be willing to share their model? I am specifically interested in learning how to best integrate AQLs that are fast tracked to sales and SGL (sales generated lead) into the model?Thanks,Agnes

I'm trying to edit the custom css of my form, which is used on an external landing page, to change the font.  I followed the help article, but nothing is changing.  What am I doing wrong?The CSS is question is:{  content: "";    position:absolute;  width:1em;  height:1em;    margin-left:-1.5em;  line-height:1em;  font-family:'Pontano Sans', sans-serif, !important; - this is where I'm tying to make the change  font-size:14px;  border:1px solid #ccced2;  box-shadow:inset 1px 1px 4px 1px #ddd;  background:#fff;}Any help is appreciated, thanks!

If I hide a salesforce field from marketo, will the previous data be deleted in Marketo?Also, if Salesforce hides records from Marketo, what happens to the records in Marketo if it was previously unhidden? 

I am looking to have content blocks in emails and depending on either what the person clicked in the past or a field in the database i am looking to have different content appear. I looked at the segmentaion but they dont have the correct fields. Any suggestions?

If we're using a field that sometimes has data and sometimes doesn't, how would I set the Token up so that the default field is to be empty.  Example:Hello {{lead.FirstName; Default=NOTHINGGGG!}},Thanks!

Using what you have learned, how would you model the relationship between a buyer and their sales transactions? What would you add and to what schema? What would be the impact on the underlying tables?

Hi Linda,I'm trying to access the JSAPI document I downloaded from last week's vILT discussion. When I double click to open it, I see the content (or lack thereof) below.Can you let me know what I need to do to see the content?

In another post, I asked to add munchkin code to multiple web sites - which was confirmed; however, in web reports, the pages only show path without domain name.Is there a way to have domain + path show rather than just path

Hi, I created an email campaign for our Sales team to which they can add leads. I'd like to AB test the subject line of the email. Is this possible if Sales adds leads on a regular basis?

I was sent the below screenshot of how our email looks in the inbox Autopreview on mobile. It looks like descriptions of the header images are coming up first, but I'd rather have it skip over the image descriptions and simply display the body text. Does anyone know how I can do this?

I just wanted to get everyone’s opinion as to what they are going to do about the CASL (Canada’s anti-spam law).  I received two emails so far regarding the CASL and it is applicable to all commercial emails and will require senders to obtain expressed consent of opt-in from their recipients, prior to sending them emails.  Granted we have no Canadian leads, is this something you guys are going to implement for your leads? 

As I understand it, SFDC has 3 types of instances:  Prod, Sandbox, and Developer Demo Org instancesCan Marketo sync with Developer Demo Org instances?Thx,Mike

Hi All,This may or may not be true (and the docs on the community / support site are thin on this info) but it seems that to have access to "Move Assets between workspaces" you need to be an Admin role?   This seems strange as moving folders/assets is a fairly simple run on the mill marketing task?N

I'm trying to import a list of 40 leads into a static list. I do this all the time so I'm confused as to why only 4 were imported and 36 failed. Any ideas on why this might happen and what to do? The import preview looked good - all the fields matched up correctly.

I'm noticing that we have a a group of people from one company who appear to have clicked in an email dozens of times -- increasing their score. Is this something related to their server? It's about 15 people from the same company that have this inflated score.Has anyone else seen this before? Did you just auto-reset their scores to 0?

All morning I've been trying to set up an A/B test in an email program and the loading screen just sits there. I've signed out and in and tried both Chrome and Firefox but nothing's working. Anyone else seeing this too?

Marketo is suppose to be a user friendly tool, but I have not seen it.We wanted to design a basic email template and we couldn't do it without a web designer. I propse that much like the email design function that you make a template design function where you can ask us how many colums we would like and how many rows then allow us to edit the spacing using a standard GUI.Additionally, for company branding purposes it would be great to be able to fill in one of those editable sections with solid colors, based on HEX or pantone colors. Marketo claims that it is very intuitive but needs more work to hit that point.

Hello,   I am weighing the option of replacing forms on our website with Marketo forms 2.0. Currently, we have our website forms pushing the captured data into Marketo via the SOAP API.  I’m wondering if we were to switch to the embedded Marketo 2.0 forms, would we still need to use the API calls to get the data into Marketo like we do now?   Thanks in advance for your help!  

I believe this just started happening recently, I dont believe I made any changes to the original report.How to get all email campaigns to show reports here?Similar issue with email link performance report - this shows more than one campaign, but it doesnt showw all. How to fix?

Anyone know what needs to happen on July 1 2014 and what needs to happen by July 1 2017? I've been hearing of a three year grace period. Is this true? 

Currently we are using webhooks to integrate with Marketo and we are contemplating switching over to your REST API instead of using webhooks.  Within the campaign flow there is an option to Call Webhook.  Once we switch over to use the REST API I don’t see an option to call the REST API service from the campaign flow.  Is there a way to trigger the REST API service from a campaign flow?    

What browser works best for Marketo?  It seems chrome keeps crashing.