Product Updates

Adobe Experience Manager (AEM) is now seamlessly integrating with the technology you already know and love, elevating your content, technology, and audience engagement to the next level. In this discussion, we will delve into essential aspects of AEM's edge delivery service, empowering developers to build lightning-fast websites while optimizing the authoring experience. Following are Key Resources to Accelerate Your Web Projects:     Title Description Developer Tutorial Get started by following this comprehensive tutorial that will have you up and running with a new project in no time. This tutorial will get you up and running with a new project.  Anatomy of a Project Discover how a typical project should be structured from a code standpoint, gaining insights into best practices for project organization. Block Collection Explore a collection of blocks recommended as blueprints for blocks in your project, contributing to efficient development workflows. Spreadsheets Learn how to translate Microsoft Excel workbooks and Google Sheets into JSON files that can easily be consumed by your website or web application. Forms Go directly from Microsoft Excel or Google Sheets to the web in mere seconds. Sanitize and collect form data at an extreme scale. Effortlessly transform data from Microsoft Excel or Google Sheets into web forms, ensuring efficient data collection at scale. Indexing How to keep an index of all the published pages in a particular section of your website. Understand effective techniques to keep an index of all published pages in a specific section of your website, optimizing content retrieval. Keeping it 100 The quality of the experience of consumers of your website is crucial to achieving the business goals of your website and the satisfaction of your visitors. Markup - Sections The markup and DOM are constructed in a way that allows flexible manipulation and styling. Favicon Give your website a professional look by adding a favicon to enhance the branding and recognition in your visitors' browsers. Custom Headers Learn how to apply custom HTTP response headers to resources, for example, to allow CORS.   Join the discussion to unlock the potential of AEM's edge delivery service and make the most out of your content and technology integration. Let's innovate and build exceptional web experiences together!

September 2023 update Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Computed attributes: Computed attributes enables capability to easily summarize event data into profile attributes via an intuitive user interface for enhanced behavior-based segmentation, personalization, and activation. With this feature, you can create computed attributes in a self serve manner, manage them, and use them in segmentation, Real-time Customer Profile destinations or Journey Optimizer. Additionally, computed attributes simplifies segmentation and journey workflows to help you seamlessly deliver relevant experiences.  Consolidated Channel Reports: The Channel Report feature offers analysts and marketers a comprehensive overview of traffic and engagement metrics at the channel level. To access the Report menu, you must have the View Channel Reports permission. Dataset Export Destinations (GA): Journey Optimizer datasets export to Cloud Storage Destinations is now generally available. This feature allows you to establish a live connection with cloud storage locations in order to export the content of your datasets. Per-Sandbox mobile application credentials storage: This new feature allows you to easily manage and associate push credentials with a dedicated sandbox in App Surfaces.   Please find the detailed information around the new capabilities here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

      Adobe Dynamic Chat is the new conversational channel for Marketo Engage that enables businesses to design and deliver personalized contextual conversations to every web visitor. Since its first launch in Feb 2022, we have received tremendous traction and a lot of feedback on how businesses would like to leverage this more and make it an integral part of their overall marketing strategy.   We are super excited to announce many exciting capabilities that will help you drive even more engagement and pipeline! Following are some highlights that have been introduced:   Live Chat Conversations Offer your qualified web visitors to connect with your sales representatives through chat.     Conversational Flows Probably not every action has to lead to a conversation but every action has to lead to more engagement. With Conversational Flows you achieve exactly that. Design a conversation flow and trigger the flow to any visitor on a specific action (for example: Click on a CTA button, on page load, spent more than X second on the page etc)   Targeting based on Marketo Engage Smart List Bringing the power of segmentation and targeting from Marketo Engage into Dynamic Chat, now you can target your website visitor using the Smart List that you already created in your Marketo Engage instance.   Best part all this happens in near realtime!   Conversational Forms A typical engagement with a form ends after a formfill but what if we can engage with visitor right then when they have the highest intent to engage. With conversational forms now you can drive personalized engagement flows based on what a visitor has filled in the form.   An exciting part is this feature will be natively available on all your Marketo Engage forms and configured directly from Marketo Engage.   Global Reporting Dashboards While we have reporting available at each dialogue level, to get the overall engagement you might want a better way. We introduced 3 new reporting dashboards into Adobe Dynamic Chat:   Global Performance Report   Meetings Performance Report Live Chat Performance Report   All these reporting dashboard comes with some advanced filters like visitor type (known, annonymous), engagement source (dialogues or conversational flows), date range etc. You also have option to export the data into an Excel and do further analysis   Create roles and permissions Create product profiles (roles), set view / manage / publish permissions to each features and add users to respective product profiles   Define routing rules With this new version now you can define 5 types of routing logics:   Assign directly to an agent: Depending on the flow, you can directly assign a engagement always route a specific agent. You can use this option directly on the Meeting booking card and Live chat card.    Assign directly to a Team Create teams and agents to a team. Depending on the flow, you can directly assign an engagement and always route a specific team Round Robin Route visitors for meeting booking or live chat across all agents through a simple round-robin   Custom Rule Define segments/targeting leveraging lead, company attributes and assign them to agents or teams or both. This enable you to route a visitor based on their persona to an agent or team   Account Routing Identify and upload your target account and respective sales owners and route visitors coming from those targeting accounts always to the respective account owner. Manage Agents and set availability  Marketing or Sales admins can add agents and set respective permissions to access Adobe Dynamic Chat. Each agent can login set their own availability for Live Chat, connect their calendar, set availability for meetings bookings, buffer time etc   Also, admins can manage availability for all agents from one place!   New triggers, filters and trigger tokens To ensure we capture all engagement of your visitors we introduced 9 native activity types in Marketo Engage. So, every visitor engagement is captured as a lead activity and pushed into your Marketo instance in near real-time.   These native activities are available as filters and triggers in your Smart List that will help you retarget, score etc your leads based on their engagement. Attributes from these native activities can be used as trigger tokens which will enable you to create interesting moments, sales tasks/ alerts.   Chat Engagement in MSI All this conversational engagement from these activities natively will be pushed into Marketo Sales Insights panel providing the visibility of a lead engagement to sales representative in CRM       New Cards in Stream Designer To enable more robust personalized conversations following features have been added:   Live Chat Card  Enable visitor to connect with an agent and have a conversation through Live Chat cart.   Action Card Similar to hidden fields in a form, with action card you can populate any lead or company attribute with implicit values that you would like to capture against a lead record. You can add action card at any point in the conversation and update respective attribute with a value or with native tokens that would automatically populate the respective value   Interested to know more? Here are some important links for you: Adobe Dynamic Chat Next generation Adobe Dynamic Chat Introduction Video GenAI features Introduction Video Pricing and packaging Conversational Forms in Marketo Engage New Activities and Triggers    

  Why Chat for B2B? As you know well, your B2B buyers love to self-serve before engaging with your sales team, which continues to make your website one of the most critical demand-generation tools you have. But even with personalized, dynamic, and compelling content, web visitors can easily lose interest or get distracted and bounce from your site. Even if they stick around long enough to find the content they want or fill out a form, it may be several days before they hear from a sales rep (and even longer to coordinate an actual meeting). This process is riddled with potential drop-off points and doesn’t help sales and marketing capitalize on their website traffic, especially when using separate 3rd party chat tools with slow, disconnected data. Why Adobe Dynamic Chat? Adobe Dynamic Chat is an end-to-end conversational marketing solution built-in to Marketo Engage and powered by Adobe Sensei GenAI. It allows marketers and sellers to engage in conversations with customers together as one revenue team using generative AI-powered chat, live chat and conversational forms. Because Dynamic Chat is a natural extension of Marketo Engage, sales and marketing teams can setup, deliver and report on all their conversational marketing programs from the same tool and data that’s powering all other inbound and outbound engagement. The unique combination of industry-leading automation, real-time B2B data and Adobe Sensei GenAI enables B2B brands to scale personalized self-serve experiences for customers, streamline meeting bookings and pipeline for sales and maximize qualification and conversions for marketing.” Remember, you already have Dynamic Chat today!   Adobe first entered the B2B Conversation Automation market in 2022 with an entry-level version of Dynamic Chat packaged with Adobe Marketo Engage in the Select, Prime, and Ultimate packages. It offers foundational chat capabilities that helps Marketing engage visitors and streamline qualification, while building pipe with Sales as one revenue team. But we wanted to do more because we know how important chat as channel is for B2B brands. We also wanted to make sure we included generative AI into the next generation of Adobe Dynamic Chat. So we did!   What’s New? We are excited to introduce the all-new Adobe Dynamic Chat with more included features out-of-the-box, AND a new upgrade option called Adobe Dynamic Chat Prime that will include Adobe Sensei GenAI capabilities along with other exciting enterprise-grade enhancements.   Now available at no addition cost:   Guided Chats (Dialogues) Calendar Integration and Meeting bookings Document Sharing and tracking. Live Chat Conversations [Trial Usage] Conversational Flows [Trial Usage] Conversational Forms [Trial Usage] Global Reporting Dashboards Global Performance report Meetings Performance report Live Chat performance report Routing rules Assign to agent Round Robin Custom Rule Roles and permissions New triggers, filters and trigger tokens Chat Engagement in MSI Manage Agents and set availability Multi-language support Email domain validations Look & Feel Customizations   Now additionally available inside the all-new Adobe Dynamic Chat Prime Package Live Chat Conversations Conversational Flows Conversational Forms Targeting based on Marketo Engage Smart List Define routing rules Teams & Team routing Account Routing Action Card in Stream designer   Interested to know more? Here are some important links for you: Adobe Dynamic Chat Key Highlights of new Adobe Dynamic Chat Introduction Video GenAI features Introduction Video Pricing and packaging Conversational Forms in Marketo Engage New Activities and Triggers

August 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Send In-app messages in your journeys: You can now send personalized In-app messages to your app users within a journey. Use Journey Optimizer to design notifications and customize the message layout, display, text, and buttons to create a seamless experience.  Validate your emails with seed lists: You can now create and manage seed lists in Journey Optimizer. A seed list consists of internal addresses which can be added to your actual audience and receive the exact same message as the targeted profiles at the delivery execution time. Use this capability to monitor the sent out communications and ensure that all display formats, URLs, images and links are correct. Improvements You can now leverage API call responses in custom actions and orchestrate your journey based on these responses. This feature is currently available as a private beta.  A new type of system alert has been introduced. You can now get notified when a custom action fails.  Azure can now be selected as the server type in the file routing configuration.  Ampersand is now available as column separator field in the direct mail surface settings.   Please find the detailed information around the new capabilities and improvements here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.8.0 The features in this release focus on Experience Manager Assets, Sites, Forms, and Cloud Service innovations and include the following: Prerelease Features:Assets: Dynamic Media Multi-Language Support Zip File Extraction Forms: ReCaptcha Core Components Fast Track Analytics Cloud Foundation: CDN and WAF Traffic Filtering Rules Generally Available Features:Assets: Quick Actions with Adobe Express Bulk Importer Metadata Form Enhancements Sites: Content Fragment Admin UI - Tagging New UIs for Content Fragment Editor Forms: ReCaptcha Core Components Fast Track Analytics Cloud Foundation: CDN Logs Release Overview Video Seed Q&A Please use this thread to ask the questions related to this release. See all the Previous Releases here and Current Release Notes here.

Have you been thinking about using the resource management tools in Workfront but don’t know how to get started?  We’ve created a Blueprint that takes you step by step through the settings and product areas that you need to check and potentially update to ensure that you’re getting resource management data you can trust.   Learn how to install a blueprint Included in the Resource Management Preparation Blueprint:  Project Template: Resource Management Preparation Checklist  This project template outlines all the prep work that needs to be done in order to ensure successful use of Workfront’s Resource Management tools – the Resource Planner and Workload Balancer.​ A project created from this template serves as your checklist to guide you through setting up the foundation required to optimally manage your resources and make sure you’re ready to launch the tools across your team, group, or organization.  We’ve purposely created this Blueprint as a project template so each new group or team can create their own resource management preparation checklist as they’re ready to explore these functionalities within Workfront and individually launch as needed.   Report: Resource Management User Preparation  Use this audit report to ensure your Users have the correct information necessary to facilitate accurate resource management data. This report surfaces important data like users’ Job Role and Resource Pool. 

Hello,   Introducing our fresh update series, designed to equip you with timely notifications concerning the most recent advancements in Adobe Workfront, all presented in brief, bite-sized summaries! We hope this will be your source for staying informed and in the know about the latest Workfront releases.    In this recurring thread, our aim is to offer valuable insights to Adobe Workfront customers regarding the latest product releases. As new announcements are published, we'll promptly share them as replies to this post, inviting users to explore the updates in a timely manner.   For more information about the specific updates included in this release, including the dates that these enhancements will come to Production environments, see our Release Overview page.   You can also subscribe to this thread to be notified of upcoming monthly releases: Select the vertical "..." icon located at the top right of the post to open a dropdown menu. Click the "Follow" button to subscribe to any new responses to this post.  To adjust your email notification settings, navigate to Account Settings > Following & Notifications > Notification Settings. More detailed instructions on how to set up your email notifications settings can be found in this blog post.    Please note that the comments section is locked as this thread is for publishing release-related announcements only. If you have any questions about upcoming releases or the contents of this thread, feel free to shoot me a private message or submit a standalone discussion!

After September 21, 2023, access to the Adobe Marketo Engage classic experience for all the following Design Studio assets along with the ability to toggle between classic and the modern “New Experience” will be deprecated from all Marketo Engage subscriptions as we focus on delivering our modern user experience to all our customers.   All the capabilities in Marketo Engage Design Studio from the classic experience shall be made available in the modern experience and there will be no loss of data associated with this transition.   We have already brought some of our most popular Marketo Sky innovations to our modern experience and ensured that all the capabilities in the classic experience are available in the modern experience. And the response to the modern experience has been positive till now.   As Marketo Engage gravitates towards redefining the way marketers conduct their daily activities with higher productivity, improved ease of use, and optimized workflows, we would like to transition the user experience completely to the modern experience in a phased manner. This announcement is the first of many we will broadcast in this community as Adobe continues to help marketers succeed.    Stay tuned for more exciting modern experience developments throughout Marketo Engage and help us with any feedback to improve your experience.

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.7.0 The features in this release focus on Experience Manager Sites, Forms, and Cloud Foundation innovations and include the following: Sites: Headless Preview for Content Fragments [Prerelease] Content Fragment Admin UI - Tagging Multi-site Management Support for Content Fragments Web-optimized Image Delivery in GraphQL Queries Forms: Support of Repeatability of Adaptive Forms Components [Prerelease] Captcha Enterprise Support for Bot Protection  [Prerelease] Headless React Sample Components [Prerelease] Out of the Box Templates and Themes Cloud Foundation: Actions Center Content Transformer Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

July 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   Audience composition You can now create composition workflows to combine existing Adobe Experience Platform audiences into a visual canvas and leverage various activities (split, enrich...) to create new audiences. Newly created audiences are saved back into Adobe Experience Platform along with existing audiences and can be leveraged in Journey Optimizer campaigns to target customers.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Hi Journey Optimizer community! Check out this blog post by Jason Hickey, @jason_hickey, our Principal Product Marketing Manager, Adobe, highlighting the five capabilities recently released in Adobe Journey Optimizer: Top 5 capabilities recently released in Adobe Journey Optimizer   Abstract: We recently highlighted five capabilities in Adobe Journey Optimizer that you might not be using — but should be. From real-time event signals to dynamic content and precision geofencing, we uncovered hidden gems and shared the secret recipe that makes Journey Optimizer the most powerful next-generation customer journey management and engagement application in the market. With Adobe Summit EMEA having highlighted a host of fantastic new product announcements and innovations, today we are shining the spotlight on the biggest and most recently released capabilities in Journey Optimizer you can use today.   You can find the complete post here: https://business.adobe.com/blog/the-latest/top-5-capabilities-recently-released-in-adobe-journey-optimizer    Please feel free to reach out in case you have any questions through the below comment section. 

  ADLS is starting the next round of beta tests for our Business User Credential Exam program, this time focusing on Experience Manager Assets. We need to have as many people as possible complete the beta exam within the beta period, so we can ensure the exam is accurate and fair. Participants can be the first to earn this new credential and get a ready-for-sharing virtual badge.   ABOUT THE EXAM  The Adobe Qualified: AEM Assets Digital Librarian exam is designed to assess a candidate’s knowledge in organizing assets, managing assets and their metadata, distributing and locating assets in the DAM repository, and using workflows to manage business processes in AEM Assets. The exam is rigorously developed and professionally administered to provide a highly respected Digital Librarian credential.   This is a business user credential: however, candidates of all skill levels are desired for the beta exam, as this will allow us to measure the accuracy of the exam more effectively for our target candidates’ skill level.   WHAT TO EXPECT AS A BETA TESTER Participation is free of cost. You can take the exam anytime between June 28 – July 21, but it must be completed in one sitting. The exam will take about 120 mins. You will be asked to provide feedback on exam questions during the exam. You will receive test results 4 – 5 weeks after the test period ends. Credentials will be awarded to those who have a passing score.   NEXT STEPS Sign up to take the beta exam. Once you sign up, you will get an on-screen acknowledgment that your form has been successfully submitted. Instructions on how to take the beta exam will be sent beginning on June 28th and beyond for any subsequent sign-ups. The earlier you sign up, the more time you will have to complete the exam. Complete the exam between June 28 – July 21. Get your teammates and associates to sign up too!   It is critical to our exam development schedule that as many people take the exam as soon as they can, as we have a minimum number of exams that need to be completed to ensure our test is valid.   Thank you for your help in ensuring the accuracy and validity of this important new credential!   Questions? Contact adlsbeta@adobe.com.   © Adobe. All rights reserved.    

It happens to every system or group admin: one of your users is leaving the company, taking on a new role, or needs to switch groups. How do you find everything they own or are working on in Workfront so you can transfer ownership of their objects or reassign their work? Well, we’ve built a dashboard for this purpose! Released as a blueprint, this dashboard contains 13 reports to help you find, reassign, or otherwise manage the objects and assignments associated with a user departing your purview of Workfront. A few things to note:  The reports on the dashboard have been built to support the needs of a wide audience and it’s likely that you will need to change filters, views, and groupings on some reports to better meet your organization’s needs.  You may not need all the reports, so feel free to remove them.  All reports have tags in their descriptions for searchability: #offboarding Please note that for active project, task, and issue approvals, we’ve found that a report is not the easiest option for reassigning them from a departing user. Instead, log in as the departing user and go to My Updates. From there, choose the Delegate approvals button, pick another user, and this will reassign them all at once.   Finally, we recommend making copies of these reports before editing in case you want to go back to the original reports. This dashboard is now available to install from your blueprints. Learn how to install this dashboard from blueprints Reports Included in the Offboarding | Departing User Dashboard: Departing User Active ProjectsUse this project report to find active projects owned by the departing user by entering their name into the prompt. Departing User Open Tasks Use this task report to find open tasks assigned to the departing user by entering their name into the prompt. Departing User Open Issues Use this issue report to find open issues assigned to the departing user by entering their name into the prompt. Departing User Pending Proof Approvals Use this proof approval report to find approvals assigned to the departing user by entering their name into the prompt. Approvals Delegated to Departing User Use this user delegation report to find project, task, and issue approvals delegated to the departing user (To User) by entering their name into the prompt. If the departing user has approvals delegated to them, log in as the From User and change the delegation to someone else. Departing User-Owned Portfolios Use this portfolio report to find portfolios owned by the departing user by entering their name into the prompt. Departing User-Owned Programs Use this program report to find programs owned by the departing user by entering their name into the prompt. Departing User-Owned Project Templates Use this project template report to find project templates owned by the departing user by entering their name into the prompt. Departing User Assigned in Template Tasks Use this template task report to find template tasks where the departing user is an assignee by entering their name into the prompt. Departing User As Default Assignee on Queue Topic Use this queue topic report to find queue topics where the departing user is the default assignee by entering their name into the prompt. Departing User Reports Running on Their Account Use this report to find reports running on the account of the departing user by entering their name into the prompt. Departing User-Created Reports Use this report to find reports created by the departing user by entering their name into the prompt. Departing User-Created Dashboards Use this dashboard report to find dashboards created by the departing user by entering their name into the prompt. 

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.6.0 The features in this release focus on Experience Manager Assets innovations and include the following: New User Interface for DAM Search Enhancements 3D asset management Metadata management enhancements AEM Assets + Frame io Integration Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

June 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   API-triggered campaigns for marketing use cases You can now use APIs to trigger marketing campaigns in Adobe Journey Optimizer from an external system. Until this release, API-triggered campaigns capability was covering various operational and transactional messaging needs like password resets or OTP token, but could not be used to create marketing campaigns. Available channels for API-triggered campaigns are: Email, SMS and Push messages.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

If you’re a system admin, product owner, champion, or manager of Workfront users, you’ve probably been asked to demonstrate the value Workfront is bringing to your business. We’ve identified five key areas that your business can realize value. Workfront provides the ability to: Centralize work in one solution Manage work processes Review and approve digital work Govern compliance workflows Deliver client-facing services We’ve created a dashboard that helps you identify value realized from the third bullet point and we call it Value Realization | Review and Approve. We’ve thought about all types of approvals in Workfront, including documents/proofs, projects, tasks, and issues. Review and approve features help you streamline the approval process by reviewing assets in one easy-to-use system and eliminate the cost of mistakes. This dashboard is now available to install from your blueprints. Learn how to install this dashboard from blueprints. A few things to note:  The reports on the dashboard have been built to support the needs of a wide audience and it’s likely that you will need to change the filters, views, and groupings in some reports. This is especially the case when it comes to filtering on status or date/time.   You may not need all the reports, so feel free to remove them. All reports have tags in their descriptions for searchability: #reviewandapprove #valuerealization Finally, we recommend making copies of these reports before editing in case you want to go back to the original reports.  The Review and Approve Reports: Document Versions by Version Number (Version Audit) Shows the number of document versions created over time grouped by version number. The filter only shows the most recent version. Fewer versions per document imply higher efficiency. Use this report to understand the volume of versions and decide if you need to streamline your review or intake processes. Document/Proof Collaboration by Document Name Shows consolidated feedback by surfacing the comments made on documents and proofs. High levels of commenting indicate strong team collaboration. Recommendation: We suggest you add a filter by Portfolio or Program to show only collaboration on certain projects. Proof Review Time by Approver Shows the number of proof decisions over time. Faster time to decision shows higher efficiency in approval time. Document Review Time by Approver Shows the number of document decisions over time. Faster time to decision shows higher efficiency in approval time. Projects with Approval Processes Shows the number of Project approvals both completed and in-flight. Faster time to decision shows higher efficiency in approval time. Tasks with Approval Processes Shows the number of Task approvals both completed and in-flight. Faster time to decision shows higher efficiency in approval time. Issues with Approval Processes Shows the number of Issue approvals both completed and in-flight. Faster time to decision shows higher efficiency in approval time. 

If you’re a system admin, product owner, champion, or manager of Workfront users, you’ve probably been asked to demonstrate the value Workfront is bringing to your business. We’ve identified five key areas that your business can realize value. Workfront provides the ability to: Centralize work in one solution Manage work processes Review and approve digital work Govern compliance workflows Deliver client-facing services We’ve created a dashboard that helps you identify value realized from the first and second bullet points and we call it the Value Realization | Core Value. These reports help you translate the benefits of centralizing work in one solution and managing work processes into measurable values that you can track over time to drive better outcomes. This dashboard is now available to install from your blueprints. Learn how to install this dashboard from blueprints A few things to note:  The reports on the dashboard have been built to support the needs of a wide audience and it’s likely that you will need to change the filters, views, and groupings in some reports. This is especially the case when it comes to filtering on status or date/time.   You may not need all the reports, so feel free to remove them. All reports have tags in their descriptions for searchability: #centralizework #manageworkprocesses #valuerealization Finally, we recommend making copies of these reports before editing in case you want to go back to the original reports.  The Core Value Reports: Active Projects by Portfolio & Program Shows all active projects (projects that are not in statuses that equate with Complete or Dead). Use this report to understand the work currently in progress across your organization. Active Projects by Progress Status Shows all active projects (projects that are not in statuses that equate with Complete or Dead). Use this report to understand what projects are on track to deliver on time. Active Projects by Owner & Status Shows all active projects (projects that are not in statuses that equate with Complete or Dead). Use this report to understand project ownership and progress/status of in-flight projects. Active Projects by Priority Shows all active projects (projects that are not in statuses that equate with Complete or Dead). Use this report to understand how in-flight work aligns to your priorities. Active Tasks Assigned to Direct Reports Grouped by Manager Shows all incomplete tasks, grouped by the assignee's manager and progress status. Use this report to visualize the workload of your direct reports. Projects Completed by Month & Group This Year Shows all completed projects this year. Use this report to understand the volume of completed work by group. Completed Projects by Portfolio & Progress Status Shows all completed projects, grouped by portfolio, month of completion, and progress status. Use this report to understand the overall volume of completed work across portfolios. Completed Parent Tasks by Progress Status Shows all completed parent tasks, grouped by month of completion, project, and progress status. Use this report to understand the overall volume of completed work and on-time delivery. Completed Child Tasks by Progress Status Shows all completed child tasks, grouped by month of completion, project, and progress status. Use this report to understand the overall volume of completed work and on-time delivery at the most granular level. Completed Issues by Month Shows all completed issues, grouped by month of completion and project. Use this report to understand the overall volume of completed issues and cycle time. Planned Hours & Duration vs. Actual on Completed Projects by Group Shows the variance of planned vs. actual of both hours and duration on completed projects. Use this report to analyze project cycle time and level of effort. In the variance columns, negative numbers indicate early completion or lower level of effort while positive numbers indicate lateness or higher level of effort. Project Duration Variances by Portfolio & Template Shows the difference in days between the projects' actual duration and the template duration, and the difference between the projects' actual hours and the template hours. In the variance columns, negative numbers indicate early completion or lower level of effort while positive numbers indicate lateness or higher level of effort. Number of Projects by Group & Template Shows all projects by group and template. Use this report to understand template usage across groups and analyze how many work processes are captured in Workfront. Planned Hours & Duration vs. Actual on Completed Milestone Tasks by Milestone Path Shows the variance of planned vs. actual of both hours and duration on completed milestones. Use this report to analyze milestone cycle time and level of effort. In the variance columns, negative numbers indicate early completion or lower level of effort while positive numbers indicate lateness or higher level of effort. Completed Milestone Task Duration Averages Shows all completed milestone tasks grouped by milestone name. Use this report to see the average planned and actual duration of your milestones on the Summary tab. Number of Requests Per Request Queue by Queue Topic This Year Shows how many requests have been submitted this year, grouped by queue and queue topic. Use this report to understand request volume. Report Usage Over Time Shows the sum of the reports being viewed by month. Use this report to understand user interaction with reports each month which is an indication of adoption. Collaboration by User Shows all the direct messages entered in the system and grouped by the users who entered them. Use this report to understand collaboration over time. If you want to see the messages, add a column for Note >> Note Text. Project Collaboration by Month Shows all the direct messages entered in the system at the project level and grouped by entry date month and project. Use this report to understand project collaboration over time. Task Collaboration by Project Shows all the direct messages entered in the system at the task level and grouped by entry date month and project. Use this report to understand task collaboration over time. Issue Collaboration by Project Shows all the direct messages entered in the system at the issue level and grouped by entry date month and project. Use this report to understand issue collaboration over time. 

The Marketo Engage team is thrilled to announce our latest feature – Engagement Map.   The value of Engagement Map lies in the ability to build out reusable campaigns aided by intuitive visualization. It brings in a layer of simplicity in a sophisticated tool. Engagement Map is the visualization of the power that Marketo Engage has brought to our customers for years!     Here are some high value use cases that you can achieve with Engagement Map: Easily manage and validate interconnected campaigns with visualization Increase operational efficiency with enhanced error handling and troubleshooting Accelerate time to value by quickly onboarding new users Improve alignment across key stakeholders with intuitive visuals that provide insight into complex campaigns   Engagement Map helps marketers at all levels     How it works   Engagement Map will be available to all users with access to Smart Campaigns in their current Marketo Engage instances on August 1st .   Check out this space for more information and documentation in the coming weeks!  

Hi All, I hope you had a chance to play around with the New Commenting Beta currently available on the issue object and soon to be available on the project, task and document objects (23.3 release). For those who did and provided the in-app feedback, really appreciate your time and input, we are reviewing those comments on daily basis. We would like to present another UI update aimed at enhancing the visual presentation of the commenting stream. Before implementing this change, we want your feedback to ensure we're moving in the right direction. We would really appreciate if you go through this super quick usability test where you choose the UI that you think would work better for you. That will help drive our decision. Thank you in advance! Anna Asatryan, Sr. Product Manager, Adobe Workfront@annabalyan Sr. UX Designer, Adobe Workfront

Hi All.Please take a few seconds to explore the new concepts of Commenting UI and share your thoughts, suggestions, or concerns in this short Usability Survey. Your feedback is an invaluable contribution towards shaping the future of our platform and making it even better for everyone.  Thank you.Anna Balyan,Sr. UX Designer, Adobe Workfront.

As of June 7, 2023, improved Bot Reporting is now available in Workspace. Adobe has now introduced a ‘Bot name’ dimension shows the names of bots that were detected using Bot rules. These rules can be default IAB rules, or custom bot rules that your organization configures. It is helpful in cases where you want to learn more about what bots are visiting your site, or which bots generate the most traffic.  The Bot Name dimension is an Adobe provided component. Using the Bot Name dimension, you will see the names of the bots detected or custom bot rules supplied. Bot Name should only be used with Bot Page Views and Bot Occurrences. If this dimensions is used with any other Analytics metric, no data will result because it is unassociated with normal customer-based data in Analytics. Data processing for Bot Page Views began between February 26 and March 10, 2023; as a result, any reporting window prior to this date will not have data. The Bot Page Views metric shows the number of times a bot was set or persisted on a page. The Bot Page Views metric should only be used with the Bot Name, Page, or standard time dimensions, such as Day or Week. Bot Occurrences shows the number of hits where a bot traffic was detected. Similar to the Bot Page Views metric, the Bot Occurrences metric should only be used with the Bot Name, Page, or standard time dimensions.  Please note that this dimension automatically collects data if you have enabled Bot rules. If you have not yet enabled Bot rules, this dimension does not appear in Analysis Workspace.

Details Adobe Experience Manager as a Cloud Service Release Overview Video 2023.4.0 These highlights include innovations from Assets, Forms, and Sites, as well as Cloud Foundation Updates. Prerelease features:Forms: Sign Integration and Compliance Support for Forms within Sites Editor Better Error Handling in Business Logic Sites: Content Fragment Publish to Preview Release features: Assets: New UI for Assets CS My Workspace Adaptive Streaming with Dynamic Media Screens:Fallback Content for Playback Sites: Fast Filtering in Content Fragment UI Console Dynamic Media Support in Teaser Core Component Cloud Foundation: Additional Publish Regions Content Transfer Tool (CTT) Updates Release Overview Video Seed Q&A Please use this thread to ask the question related to this release. See all the Previous Releases here and Current Release Notes here.

May 2023 Release Notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities Content Experimentation in campaigns: Adobe Journey Optimizer now supports experiments in campaigns. Experiments are randomized trials, which in the context of online testing, means that you expose some randomly selected users to a given variation of a message, and another randomly selected set of users to some other variation or treatment. After exposure, you can then measure the outcome metrics you are interested in, such as opens of emails, subscriptions, or purchases. Create and use fragments in your email content: You can now author, use, and manage fragments to quickly assemble your emails and content templates. A fragment is a prebuilt reusable component that can be referenced in multiple emails across Journey Optimizer campaigns and journeys for an improved and accelerated design process. Use Tags in your campaigns (Beta): You can now assign Adobe Experience Platform Unified Tags to your campaigns. This allows you to easily classify them and improve search from the campaigns list. Note that Unified tags feature is currently in beta. Personalized Optimization AI ranking model (General Availability): Personalized Optimization AI ranking models are now generally available in Decision Management. This new type of model allows you to optimize and personalize offers based on segments and offer performance.   Please find the details around the improvements included in this release here: Latest Release   Feel free to reach out in case you have any questions and/or feedback through the below comment section.

Good news for those familiar with our very popular Reporting Cookbook - we’re cooking up a new one!What’s a Workfront “Cookbook” you ask? It’s a collection of snackable, easily digestible, examples on different topics that you can take and test out in your own Workfront kitchen.This time we’re cooking up ideas for how Workfront System Admins communicate with their end users (think, how to share new features with users, or tips & tricks, or how to ask for feedback, etc.).There’s no “one size fits all” when it comes to communications. Some Admins communicate regularly, some only communicate when there are major changes. Some Admins communicate directly with end users, others communicate through Group Admins or SMEs. The Communications Cookbook will showcase real examples of how, when and why your peers are communicating with users. (We’ll sprinkle in some best practices along the way.)In order for this cookbook to become a family heirloom, we need YOUR examples by the end of May [DEADLINE EXTENDED] Friday, June 9, 2023!To submit your recipe, all you need to do is fill in the attached template and email it to Kristin Farwell at farwell@adobe.com. All recipes in the cookbook will be made public, so don’t include any confidential data in your screenshots, be sure to blur out names, etc.Need a little inspiration? Check out the attached example from our very own Workfront Admins at Adobe! If you have questions, drop a note below or email Kristin using the address above. So very excited to see what you all have to share!