Webinar registrants not actually registered

The webinar invite email went out and people are able to register but they don't actually show as registrants. Any suggestions?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Level 10

Ashley,

They do not show where as registrants? In a smart list? Do you have the Marketo event synced with a webinar provider?

Level 2

They don't show in Marketo or Salesforce that they are registered, and the event is synced with GoToWebinar.

Level 10

Is the registration form built in Marketo? Is there a smart campaign that looks for that form fill and moves the program status to "Registered"?

Sign up