Standard Fields Not enabled in Revenue Explorer | Community
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June 23, 2014
Question

Standard Fields Not enabled in Revenue Explorer

  • June 23, 2014
  • 2 replies
  • 1046 views
So I have standard fields like account owner that are not enabled in the RCE and I can't find a way that will let me enable them.  Any thoughts?
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2 replies

Josh_Hill13
Level 10
June 23, 2014
You may be able to do this if you go to Admin > Revenue Cycle Explorer and include those fields on the sync. It may be that these fields are excluded regardless.
June 24, 2014
Sadly I tried that before I posted to this discussion. It won't even let me change it in the field management. I'm seriously frustrated. That I can't add them to reports. The lead owner shows up but that isn't nearly as helpful as the account owner is since they are not usually the same person.