Responsive Email Templates -- WHERE ARE THEY? | Community
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A
Anonymous
December 5, 2016
Question

Responsive Email Templates -- WHERE ARE THEY?

  • December 5, 2016
  • 2 replies
  • 6414 views

Super-frustrated. I (incorrectly) assumed all Marketo Email Templates would be responsive out of the box (it is almost 2017). However, after testing a half dozen, I can't find any that actually render as they should on mobile.

Can someone please point me in the direction of some RESPONSIVE email templates I can download/use?

THANK YOU!

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    2 replies

    A
    Anonymous
    February 17, 2017

    I found a couple here: Responsive Email | Marketo Templates 

    But they appear to be a little outdated. I still need to check browser capability.

    Dan_Stevens_
    Dan_Stevens_
    Level 10
    February 17, 2017

    These are the old responsive templates based on the 1.0 version of the email editor.  Email Editor 2.0 provides the responsive framework/templates that you're looking for: Email Editor v2.0 Overview - Marketo Docs - Product Docs

    A
    Anonymous
    February 17, 2017

    Thanks, Dan! I have looked everywhere to get to this page, but I don't have that option. I have followed all of the instructions found here Create an Email - Marketo Docs - Product Docs and that screen above doesn't appear. Guess I need to get with my rep to make sure my Marketo is up to date?

    A
    Anonymous
    March 28, 2017

    We have email editor 2.0 turned on, but still have this issue of mobile rendering shrunken to the point where text is illegible. Technically, we "broke" an email starter template because we edited code (shape and location of text boxes), but different sections/modules of templates render with ~66% width that they should. Anyone have a way to fix the modules rendering incorrectly with their width size on mobile?

    Casey_Grimes2
    Casey_Grimes2
    Level 10
    March 28, 2017

    Hi Laura,

    There's several different things that could be causing this, but most likely you have a table or table cell over-extending as a result of your move. Open the email up as a web page in Chrome and see what parts are over by highlighting sections in Inspector.

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