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October 29, 2024

Workfront proof won't close when I click on X or "Close"

So when I click on X at top right of proof, or I click on "Close" word that pops up below X, the proof isn't closing, so I have to close out the whole window on my internet browser. Very clunky.  Any ideas?

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3 replies

Rafal_Bainie
Community Advisor
Community Advisor
October 29, 2024

I reported this as a bug, Support will fix that.

Please note you posted in job board

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ktmalueg
Level 2
December 17, 2024

Do you know if this has been fixed or is there a link where I can see progress on the bug? We are still seeing this issue in our instance.

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Lyndsy-Denk
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
January 3, 2025

If you still see this, submit a ticket. Even if it's a known issue that they're actively working on, every ticket helps support identify how prevalent the issue is. And they're often very gracious and forthcoming with workarounds, if there are any.

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