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MorganHatcher
Level 4
September 11, 2026
Solved

Workfront AI Assistant + Typeahead Fields

  • September 11, 2026
  • 8 replies
  • 251 views

I have been testing with the AI Assistant and I have been able to have it fill out a Request Form from  an excel file. I am finding that it will not fill out the Typeahead fields, assuming the problem is that it needs something manually entered to get the choices to populate. Wanted to see if anyone else has tested this and found a workaround? 

Best answer by MorganHatcher

I changed the typeahead to an internal lookup and it was still not working, so I then put in the ID under the user column on the excel as you suggested and it did work under the Internal Lookup field.

Ideally we were going to use this to manually pull requests from a client’s instance to our own, so an ID would not work, but good to know for future troubleshooting. Thanks for the suggestion! 

8 replies

KellieGardner
Community Advisor
Community Advisor
September 11, 2026

Interesting. Documentation shows that Typeahead fields are supported. is the type ahead field linked to a calculated field at all? It does say Fields that depend on calculated data are not supported.

MorganHatcher
Level 4
September 11, 2026

Just a user Typeahead field with no filter behind it. It is having no trouble with some API dropdown fields - which in a way also require some lookup time. I will try a different Typeahead and see if that changes anything.

skyehansen
Adobe Champion and Community Advisor
September 11, 2026

Morgan, I’m wondering if you have tried pushing in the userIDs rather than name. (not saying this is a good way to go but more wondering if that data would be allowed by the system)

MorganHatcher
MorganHatcherAuthorAccepted solution
Level 4
September 14, 2026

I changed the typeahead to an internal lookup and it was still not working, so I then put in the ID under the user column on the excel as you suggested and it did work under the Internal Lookup field.

Ideally we were going to use this to manually pull requests from a client’s instance to our own, so an ID would not work, but good to know for future troubleshooting. Thanks for the suggestion! 

_Manish_Singh
Level 9
September 15, 2026

You’re right. When the form-fill functionality was introduced, I tested it and noticed that typeahead fields were not being populated. I assumed this was the default behaviour.

Madalyn_Destafney
Community Advisor
Community Advisor
September 18, 2026

Have you tried using the AI Form Fill functionality in WF for filling in request forms?

If this helped you, please mark correct to help others : )