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jjsaunders
Level 4
July 28, 2026
Solved

Temporary Notification Disable

  • July 28, 2026
  • 2 replies
  • 110 views

We have a group that would like to make extensive changes to projects and tasks. They want to temporarily disable email notifications for their group while making these changes. I have 2 questions: 

  1. Is disabling email notifications for the entire group the best way to accomplish this? There are 200+ users in the group. Could this be done at the project level?
  2. Will users receive “backlogged” notifications? For example, if you turn off email notifications on Monday and reenable them on Friday, will the users receive all the intervening emails on Friday that were skipped.
Best answer by StutiTi

Hi ​@jjsaunders , Users will not receive a backlog of skipped notifications. Workfront generates event notifications at the time the event happens; if notifications are turned off for a user during that window, the events simply don't get queued for them, so nothing accumulates to be delivered later. When you re-enable on Friday, users start receiving notifications for events from that point forward only.

That said, ​@skyehansen approach is often the cleaner route for exactly this scenario. Setting the projects back to Planning status lets the team make extensive task changes without triggering the same notifications, and it avoids having to touch 200+ user profiles and remember to switch them all back afterward. If the nature of your changes fits working in Planning status, that's likely less risk of someone's notifications being left off by accident.

So in short, project-level disabling isn't available, no backlog of skipped emails will hit users on re-enable, and the Planning-status workaround is worth seriously considering for a group this size.

2 replies

skyehansen
Adobe Champion and Community Advisor
skyehansenAdobe Champion and Community Advisor
July 28, 2026

Why don’t they just set the projects back into Planning status so they can make their changes to the tasks without notifying people?

 

S
Adobe Support
StutiTiAdobe SupportAccepted solution
Adobe Support
August 4, 2026

Hi ​@jjsaunders , Users will not receive a backlog of skipped notifications. Workfront generates event notifications at the time the event happens; if notifications are turned off for a user during that window, the events simply don't get queued for them, so nothing accumulates to be delivered later. When you re-enable on Friday, users start receiving notifications for events from that point forward only.

That said, ​@skyehansen approach is often the cleaner route for exactly this scenario. Setting the projects back to Planning status lets the team make extensive task changes without triggering the same notifications, and it avoids having to touch 200+ user profiles and remember to switch them all back afterward. If the nature of your changes fits working in Planning status, that's likely less risk of someone's notifications being left off by accident.

So in short, project-level disabling isn't available, no backlog of skipped emails will hit users on re-enable, and the Planning-status workaround is worth seriously considering for a group this size.

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