Template ID Tracking Capability

The template ID field basically lists the FIRST template applied to the project. I'm not sure there is a way to see ALL the templates applied to a project.

Why is this feature important to you - We need a way to track if an old template has been used and replaced with a current template. This will quickly allow a user to identify why their requests are not being routed properly,

How would you like the feature to work - A drop down menu of the templates that have been attached or a report for templates attached per project.

Current Behavior - The Template ID field only displays the first template attached. If someone goes in and attaches a new template, it does not display the current new template.