System Admin Support

Question

I am a system administrator within Workfront, however, I don't have all the options to add or edit users.

lgaertner · Accepted Answer

Hi,

you should double check the layout template assigned to your user level. There, in the top right, you can define what functions you find in your main menu.

https://yourinstance.my.workfront.com/setup/layout-templates

Regards

Lars

KellieGardner · Answer

@caitvank - you likely have a layout template applied to your profile that is hiding the menu options. I would suggest removing that or creating an admin template that has everything you need. you can access users directly by adding /users after the .com in your URL.

yourcompanyname.my.workfront.com/users

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