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vimalkumar-3.r-3
March 31, 2021
解決済み

"Something went wrong" error displayed while editing description of any document uploaded

  • March 31, 2021
  • 9 の返信
  • 2169 ビュー

We are getting an error" Something went wrong" when editing the description metadata of a document. After this error if we click on any other options on workfront we are getting the error" Unsaved changes are there, do you want to continue". Anyone faced this issue before?

    このトピックへの返信は締め切られました。
    ベストアンサー vimalkumar-3.r-3

    Issue fixed by Workfront Development team! This is working fine now.

    9 の返信

    skyehansen
    Adobe Champion and Community Advisor
    skyehansenAdobe Champion and Community Advisor
    March 31, 2021

    this is the kind of error where my first troubleshooting steps are to delete cookies and cache or use a different browser... have you tried anything to troubleshoot on your end?

      V
      vimalkumar-3.r-3作成者
      March 31, 2021

      Thanks Skye for the reply. Yeah, we have explored those options, like clearing cache and other browsers but having this issue for all users in the system

      skyehansen
      Adobe Champion and Community Advisor
      skyehansenAdobe Champion and Community Advisor
      March 31, 2021

      Have you reported it to the service desk already?

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