Search feature for request queues
Someone mentioned this earlier, to be able to hover over a request queue and it would show a description of what that request queue is for. Totally agree. But would love to be able to use that “What request so you want to submit?” area as a search bar. What if the user doesn’t know which request queue they should select. They know what they want, but they don’t know what team it should go to. Search “Email” “Paid Media” and it populates the Digital Marketing request queue. Or maybe type “Photo” or “Creative” and it maybe a couple options show up, rather than the entire list. More often than not, I have people submit generic requests to the wrong team because they don’t know where they should be routed. A search feature would be so useful.